Custom makes contact after 6 months
Hi Everybody,
I have a French customer who wrote in stating that a fishing rod they bought over 6 months ago has broken.
They state they used it 5 times and the rod wasn’t under undue stress,stores it carefully etc…
The customer is not making any demands as yet, only making contact to see my response.
Any thoughts on how to proceed.
Many Thanks
0 replies
Seller_EJIX7rqDNQJi2
This is a duplicate topic:
https://sellercentral.amazon.co.uk/forums/t/customer-making-contact-after-6-months/195079/
Seller_gcApEu4yzoNNw
I Think he is fishing for a solution
Seller_PStbWwXBDZXa3
If he starts getting aggressive tell him to reel it in a bit.
Seller_CRnmAft805W2r
Yeah, seems like the customer is trying to bait you into something. Smells fishy to me.
Seller_94VWxluF6zYyI
Come on!
No one has said: “Something smells fishy about this”
Get your act together guys.
Seller_9QvrxuUNiJExz
Tuna or later, the jokes should run out here…
Seller_toP3nL5zuCfTz
Make sure it’s really the customer e-mailing you. Don’t want to catch a catfish.
Seller_6GV9ERzcUsygV
He is using you as bait, trying to reel you in.
