Custom makes contact after 6 months
ForumsHomeDiscussions

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_qy4hfQxWayhqy

Custom makes contact after 6 months

Hi Everybody,

I have a French customer who wrote in stating that a fishing rod they bought over 6 months ago has broken.

They state they used it 5 times and the rod wasn’t under undue stress,stores it carefully etc…

The customer is not making any demands as yet, only making contact to see my response.

Any thoughts on how to proceed.

Many Thanks

1.1K views
33 replies
00
Reply
0 replies
user profile
Seller_gcApEu4yzoNNw
In reply to: Seller_qy4hfQxWayhqy’s post

I Think he is fishing for a solution

110
user profile
Seller_PStbWwXBDZXa3
In reply to: Seller_qy4hfQxWayhqy’s post

If he starts getting aggressive tell him to reel it in a bit.

90
user profile
Seller_CRnmAft805W2r
In reply to: Seller_qy4hfQxWayhqy’s post

Yeah, seems like the customer is trying to bait you into something. Smells fishy to me.

100
user profile
Seller_94VWxluF6zYyI
In reply to: Seller_qy4hfQxWayhqy’s post

Come on!

No one has said: “Something smells fishy about this”

Get your act together guys.

50
user profile
Seller_9QvrxuUNiJExz
In reply to: Seller_qy4hfQxWayhqy’s post

Tuna or later, the jokes should run out here…

70
user profile
Seller_toP3nL5zuCfTz
In reply to: Seller_qy4hfQxWayhqy’s post

Make sure it’s really the customer e-mailing you. Don’t want to catch a catfish.

20
user profile
Seller_W0UadCH7lVBVG
In reply to: Seller_qy4hfQxWayhqy’s post

This topic has gone flat (fish)

20
user profile
Seller_6GV9ERzcUsygV
In reply to: Seller_qy4hfQxWayhqy’s post

He is using you as bait, trying to reel you in.

20