Hi,
I can see that other sellers are also having issues with the "Competitive External Price." Can anyone advise on how we can avoid this problem?
Amazon still doesn’t seem to understand that companies/sellers have different margins across marketplaces or other channels, and prices can’t always be the same due to different criteria. It’s not fair, because when Amazon flags the competitive price on certain ASINs, we’re forced to match it in order to keep the Buy Box — even when we offer Prime shipping.
Also, we can’t even increase the price by £0.01 because we immediately losing the Buy Box again. We opened some cases and explain the situation but it seems nothing change and hard to find people to understand the issue
I hope to receive some tips on how we can manage this and how we can ask Amazon to remove the "Competitive External Price."
Many Thanks