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I can't create new post because of IEN code
Hello,
Amazon has requested that I enter an IEN number for my shipments, but since I send my shipments as DDP (Delivered Duty Paid), I don't have an IEN number. Because I did not provide this code within 60 days, Amazon has blocked me from creating new shipments and set my storage limit to 0. As my shipment plans are closed, I cannot enter my old IEN numbers. Has anyone else encountered this issue and found a solution? Please help me.
3 replies
Seller_pZdnErYBPnlMm
I noticed that you’re experiencing the same issue with the IEN option and international shipping plans. I’m facing the exact same problem and I’m currently searching for a solution. If I find a way to resolve this, I’ll be sure to share it with you.
In the meantime, could you let me know what steps you’ve taken so far to address the issue? It would be really helpful to compare notes and see if we can find a solution together.
Thanks, and I hope we can get this sorted out soon!
Sarah_Amzn
Hello @Seller_atwWWpG6EPX0A,
Thank you for posting on Forums!
I'm Sarah with Amazon.
Have you tried to reach out to Seller Support regarding this issue? If yes, could you please share the case ID?
Kind regards,
Sarah.
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