Hi everyone,
Could anyone please help me with an issue I have faced? It has been almost 4 Months since my seller account is deactivated with the reason Multiple selling accounts on Amazon.
We (Company) were not aware of this account existing; hence we had to create NEW ACCOUNT because we wanted to be seller on Amazon. It was created by our third party clients who informed that the accounts created were all closed when we terminated our contract with them. But Clearly it wasnt. Now that we had a regular check-in mail to one of our MP which needs Video call and we were not available, it triggered Multiple Selling accounts. We cleared all policy violations other than for Multiple account selling (Which is turning out to be impossible to deal with). And only 1 person who has access do not have primary access, so cant really do much there. (We got to know the person has access only after multiple account deactiavation was trigerred)
We have been trying for 4 plus months to get this sorted. I have submitted Termination letter( with our third party client who created the account for us) Invoice, We removed All SKU from Old Account.
Can anyone please help with more insight on this? What can we do? What can we submit? We have sent complete information to Amazon and somehow its still not enough. Its almost sad to try for this all the time.
Please help!