Invoice & LOA was rejected

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_wgxOMGy1HIUT6

Invoice & LOA was rejected

Dear,

I am writing to express my concern regarding the repeated rejection of my invoice. I have purchased inventory from Brand and have been provided with all necessary documentation, including the original invoice and Letter of Authorization (LOA).

I have carefully reviewed the invoice and confirmed that all the details are correct. The invoice clearly states my business name and brand name, and all other relevant information. I am unable to understand why the invoice is being rejected.

I have already prepared my inventory for shipment to Amazon, but I am unable to proceed due to the ongoing issue with the invoice. This delay is causing significant inconvenience to my business.

I request you to kindly look into this matter as soon as possible and provide me with a resolution. Please let me know if there is any additional information or documentation that I can provide to help resolve this issue.

Thank you for your prompt attention to this matter.

64 views
8 replies
Tags:1099-K, B2B, Policy, Seller Central, Verification
01
Reply
8 replies
user profile
Connor_Amazon

Hi @Seller_wgxOMGy1HIUT6

Connor from Amazon here, thanks for reaching out.

If the invoice was rejected, it means that there is a mismatch of information or our partner team was unable to verify the supplier.

Do you have a case ID from support you can share with me that I can take a look at?

-Connor

10
Follow this discussion to be notified of new activity