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Unfullfilable inventory- what does this mean?
Can anyone tell me what it means when inventory becomes unfulfillable after being active?
I had 5 units active last night, but this morning they're all out of stock and listed as unfulfillable.
I'm going to contact seller support but have very little hope they will be of much use to me sadly have not had very good support with them so far.
Has anyone had experience of this?
Everything else in this shipment appears to have gone safely and 5 other very similar packaged units which were packed right next to them are still active so I don't expect they have been damaged.
TIA
T
0 replies
Seller_VUcjClrPIVFRy
According to https://sellercentral.amazon.co.uk/help/hub/reference/G200372710
"Products are considered as unfulfillable when they are damaged, defective or otherwise unfit for sale or shipment"
Have you checked inventory ledger to see what is happening with the items? You will be able to change the disposition in that report to see if any stock is unfulfillable.
Alternatively, is your shipment still active on the shipment page or Is it showing as closed? Potentially if open then the products may be moving between fulfilment centre if not fully active.
Roberto_Amazon
Hello! @Twiltwil
This is Roberto.
I see that @Seller_VUcjClrPIVFRy has provided you a link to the policy for unfulfillable inventory. Let me know if you have additional questions on this topic, feel free to share the case ID.
Regards,
Roberto
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