HUGE discrepancy in revenue between reports
Hi everyone,
I know this topic between the transaction / payment reports difference has come up before and I've usually been able to dismiss the odd £100 here and there due to refunds/date differences/cancellations etc. but now my two reports are showing such a drastic difference that the above can't possibly account for it.
In June my transaction report shows sales as £7018 and my payments report show it as £5296 (which would be a very bad month for us) and YTD there's a difference of £4k now on a £60k revenue so a very significant difference.
Has anyone had the same issue/ know why this amount is so dramatically different? I'm very worried that June revenue figure in the payments section just can't be right so is there anything I can do?
TIA!
HUGE discrepancy in revenue between reports
Hi everyone,
I know this topic between the transaction / payment reports difference has come up before and I've usually been able to dismiss the odd £100 here and there due to refunds/date differences/cancellations etc. but now my two reports are showing such a drastic difference that the above can't possibly account for it.
In June my transaction report shows sales as £7018 and my payments report show it as £5296 (which would be a very bad month for us) and YTD there's a difference of £4k now on a £60k revenue so a very significant difference.
Has anyone had the same issue/ know why this amount is so dramatically different? I'm very worried that June revenue figure in the payments section just can't be right so is there anything I can do?
TIA!
4 replies
Seller_ae51e0CJoHqCX
Have you taken into account the business purchases whereby customers have 30 day payment terms. It may also be wroth checking your monthly revenue reports by going into the business reports section and this will give you a snapshot of where to look. You can also split off the revenues between business buyers so you know where to look and check the discrepency.
Just a theory but maybe you have had a large business order that has been processed but not yet paid?
Apologies if I am barking up the wrong tree.
Seller_HoUbIOqm9qWmj
Amazon holds a certain amount of your rev every payment to handle return cost.
Seller_vX99X84cclFpJ
Are you being charged VAT on Amazon fees?
They changed things in August and messed it up.
Seller_HFHgeklg7QWlB
Have you checked that the orders shown each day are actually being sent out if you use FBA.
Recently I am finding that at least 30% of my orders are never sent out by Amazon. Presumably customers don't choose to or can't actually pay for them.
Therefore my monthly sales total varies greatly from my transactions and disbursements.
There are always a small proportion of orders that are not dispatched but it has increased exponentially in the last 3 months.
HUGE discrepancy in revenue between reports
Hi everyone,
I know this topic between the transaction / payment reports difference has come up before and I've usually been able to dismiss the odd £100 here and there due to refunds/date differences/cancellations etc. but now my two reports are showing such a drastic difference that the above can't possibly account for it.
In June my transaction report shows sales as £7018 and my payments report show it as £5296 (which would be a very bad month for us) and YTD there's a difference of £4k now on a £60k revenue so a very significant difference.
Has anyone had the same issue/ know why this amount is so dramatically different? I'm very worried that June revenue figure in the payments section just can't be right so is there anything I can do?
TIA!
HUGE discrepancy in revenue between reports
Hi everyone,
I know this topic between the transaction / payment reports difference has come up before and I've usually been able to dismiss the odd £100 here and there due to refunds/date differences/cancellations etc. but now my two reports are showing such a drastic difference that the above can't possibly account for it.
In June my transaction report shows sales as £7018 and my payments report show it as £5296 (which would be a very bad month for us) and YTD there's a difference of £4k now on a £60k revenue so a very significant difference.
Has anyone had the same issue/ know why this amount is so dramatically different? I'm very worried that June revenue figure in the payments section just can't be right so is there anything I can do?
TIA!
HUGE discrepancy in revenue between reports
Hi everyone,
I know this topic between the transaction / payment reports difference has come up before and I've usually been able to dismiss the odd £100 here and there due to refunds/date differences/cancellations etc. but now my two reports are showing such a drastic difference that the above can't possibly account for it.
In June my transaction report shows sales as £7018 and my payments report show it as £5296 (which would be a very bad month for us) and YTD there's a difference of £4k now on a £60k revenue so a very significant difference.
Has anyone had the same issue/ know why this amount is so dramatically different? I'm very worried that June revenue figure in the payments section just can't be right so is there anything I can do?
TIA!
4 replies
4 replies
Seller_ae51e0CJoHqCX
Have you taken into account the business purchases whereby customers have 30 day payment terms. It may also be wroth checking your monthly revenue reports by going into the business reports section and this will give you a snapshot of where to look. You can also split off the revenues between business buyers so you know where to look and check the discrepency.
Just a theory but maybe you have had a large business order that has been processed but not yet paid?
Apologies if I am barking up the wrong tree.
Seller_HoUbIOqm9qWmj
Amazon holds a certain amount of your rev every payment to handle return cost.
Seller_vX99X84cclFpJ
Are you being charged VAT on Amazon fees?
They changed things in August and messed it up.
Seller_HFHgeklg7QWlB
Have you checked that the orders shown each day are actually being sent out if you use FBA.
Recently I am finding that at least 30% of my orders are never sent out by Amazon. Presumably customers don't choose to or can't actually pay for them.
Therefore my monthly sales total varies greatly from my transactions and disbursements.
There are always a small proportion of orders that are not dispatched but it has increased exponentially in the last 3 months.
Seller_ae51e0CJoHqCX
Have you taken into account the business purchases whereby customers have 30 day payment terms. It may also be wroth checking your monthly revenue reports by going into the business reports section and this will give you a snapshot of where to look. You can also split off the revenues between business buyers so you know where to look and check the discrepency.
Just a theory but maybe you have had a large business order that has been processed but not yet paid?
Apologies if I am barking up the wrong tree.
Seller_ae51e0CJoHqCX
Have you taken into account the business purchases whereby customers have 30 day payment terms. It may also be wroth checking your monthly revenue reports by going into the business reports section and this will give you a snapshot of where to look. You can also split off the revenues between business buyers so you know where to look and check the discrepency.
Just a theory but maybe you have had a large business order that has been processed but not yet paid?
Apologies if I am barking up the wrong tree.
Seller_HoUbIOqm9qWmj
Amazon holds a certain amount of your rev every payment to handle return cost.
Seller_HoUbIOqm9qWmj
Amazon holds a certain amount of your rev every payment to handle return cost.
Seller_vX99X84cclFpJ
Are you being charged VAT on Amazon fees?
They changed things in August and messed it up.
Seller_vX99X84cclFpJ
Are you being charged VAT on Amazon fees?
They changed things in August and messed it up.
Seller_HFHgeklg7QWlB
Have you checked that the orders shown each day are actually being sent out if you use FBA.
Recently I am finding that at least 30% of my orders are never sent out by Amazon. Presumably customers don't choose to or can't actually pay for them.
Therefore my monthly sales total varies greatly from my transactions and disbursements.
There are always a small proportion of orders that are not dispatched but it has increased exponentially in the last 3 months.
Seller_HFHgeklg7QWlB
Have you checked that the orders shown each day are actually being sent out if you use FBA.
Recently I am finding that at least 30% of my orders are never sent out by Amazon. Presumably customers don't choose to or can't actually pay for them.
Therefore my monthly sales total varies greatly from my transactions and disbursements.
There are always a small proportion of orders that are not dispatched but it has increased exponentially in the last 3 months.
