Merchant shipping group error

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Seller_DxQAGQo7CtaDt

Merchant shipping group error

when ever i try to create a new listings it asks for merchant shipping group... Please help me to resolve the issue... Earlier a drop down menu was there for selecting the shipping template but now the fldrop down menu is not coming

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8 replies
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Seller_PrqNe7c68N1AR

Try With PC/Laptop.

I was Facing the same issue with mobile. But in laptop I have listed the products without image, will upload the images later

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Seller_PrqNe7c68N1AR

Also You Can Select FBA Later You can Change to FBM in Inventory

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Seller_qgQJK2NvHYLP1

I am also facing the same problem with merchant shipping group. I tried it using mobile as well as laptop, I was also facing the same problem. Two days ago there was no problem, listing was happening.

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Seller_7EfVQFIff86Qz

I am also facing the same problem

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Seller_vd7vhkQy4nqCs

same i also tried do many times but it always show error

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Sakura_Amazon_

Hello @Seller_DxQAGQo7CtaDt,

Do you still have the same issue? Did you try using a laptop/PC or selecting FBA as advised by @Seller_PrqNe7c68N1AR ?

Also, have you reported this to SPS? If yes, could you share the case ID? It would be helpful if you could post a screenshot of the error here.

Thank you,

Sakura

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Sakura_Amazon_

@Seller_qgQJK2NvHYLP1, @Seller_7EfVQFIff86Qz, @Seller_m3PHohM0N7kaE, @Seller_vd7vhkQy4nqCs

Do you still experience this issue? If yes, please report it to Seller Support and share the case ID here so I can track it and review with the relevant team.

Please remember to include as much information as possible in the case so the team has sufficient material for their research.

Thank you!

Regards,

Sakura

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