Dear Amazon Seller Forums Service Team,

I hope this message reaches you well.

I am writing to request assistance regarding my Amazon seller account which I believe was recently deactivated by mistake. Unfortunately, I am providing the required information for reactivation but it is automatically denied each time. The option to contact your support team by phone is not enabled. Every time I open a support ticket, it is automatically closed immediately.

Can you guide me on how to resolve this issue and reactivate my account? Thank you very much for your support and I look forward to your prompt response.

Thank you for your interest.

Best regards.

Dear Amazon,

Can you help me, please...

I am writing to you regarding my Amazon seller account, which has been deactivated due to the lack of a VAT number.

I understand that Amazon requires a VAT number for sellers who meet certain thresholds. However, I have not yet made any sales on your platform or elsewhere, and thus have not exceeded the £90,000 threshold that would trigger the VAT registration requirement.

I kindly request that you review my account and consider reactivating it. I am committed to complying with all relevant tax regulations and will provide any necessary documentation upon your request.

In addition, No, one is not required to register for VAT in either the UK or Ireland if your taxable turnover hasn't reached the respective thresholds. The VAT threshold in the UK is £90,000, and in Ireland, it's €40,000 for services and €80,000 for goods.  

Here's a breakdown:

UK:

If your taxable turnover for the past 12 months is below £90,000, you don't need to register for VAT.  

You can voluntarily register for VAT if you prefer to do so.  

Ireland:

If your taxable turnover for the past 12 months is below the relevant threshold (€40,000 for services or €80,000 for goods), you don't need to register for VAT.

Thank you for your time and attention to this matter.

Sincerely,

Peter

Hello everyone,

I’m reaching out here because I’m in an extremely difficult situation, and I’m hoping someone can offer advice or help. My seller account was suspended due TO ONE ASIN on October 1st, 2024 which was when I was hospitalized for the delivery of my baby. I NEVER ship or sell THIS ASIN ON AMAZON (AMAZON CAN VERIFY FROM ORDER HISTORY AND SHIPMENT HISTORY) .

I listed This ASIN (sports brand )in my inventory. I do have proof of inventory, and I want to make it clear also that OUR DISTRIBUTOR IS AUTHORIZED with valid invoices, all of which are acceptable to Amazon. Please don’t question the authenticity, as I can guarantee they’re 100% genuine.

I’ve already submitted all necessary documents: bank statements, dispatch proof, and supply chain documents. Despite this, I keep receiving the same generic responses from Amazon’s support team. I’m at my wit's end, and I’m in a dire financial situation. I have a toddler, a newborn, and this issue is adding so much stress to my already overwhelming circumstances.

I’m pleading for some real assistance here. Does anyone have advice on how to escalate this, or has anyone experienced something similar? I really really reallyyyyyyy need to get my account back in good standing, as I can’t afford to lose it.

Thank you in advance for any help or guidance!

Kind regards,