Lost access to two factor number AMAZON HELP ME 7+ phone calls, filled out your form daily.

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Seller_mJbUqCCaEPI2D

Lost access to two factor number AMAZON HELP ME 7+ phone calls, filled out your form daily.

I have asked and asked and asked. I have filled out the forms and gotten nothing but the most useless and repetitive responses from Amazon. I lost access to the phone number associated with our main seller account and had to get a new one. I am the Ecommerce manager for a non profit and I cannot get access to our seller account. I NEED HELP. Amazon has just told me to fill out the online form which I am now doing daily in the hope someone decides they are tired of seeing my submissions. I have called 7 times or more, always getting no result. I have been hung up on twice the people at seller support say "please fill out the online retrieval form." I need help, Amazon is about to get me fired. You can call me at our office, I can submit anything, just please help me. We are a Goodwill and the only reason I can see for them not helping is to pick on a non-profit. I AM NOT GOING AWAY, I WILL BE MAKING A NEW POST EVERY DAY UNTIL SOMETHING IS DONE.

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Connor_Amazon

Hi @Seller_mJbUqCCaEPI2D

Connor from Amazon here, thanks for reaching out.

Do you have any case IDs to share with us so that we can take a look on our end? Also, have you tried calling customer service (1-888-280-4331), our team directly cannot change phone numbers.

Thanks,

Connor

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