Hi all,
We are a UK vendor who is expanding to the US this year.
We are listing 2 ASIN's in the US (which are 2 different sizes of the same product), one of which we stock currently stock in the UK and has dangerous good classification.
However the product is not considered dangerous goods in the US as federal/state regulations are different to the UK, and the local SDS and artwork reflects this (this is not an exported product as we also manufacture locally in the US)
We submitted the local US SDS for both sizes, one has been correctly classified as non dangerous but the ASIN with the UK dangerous goods classification was first classified incorrectly as a dangerous good then after we submitted an exemption sheet for products without harmful chemicals is now stuck as unable to be classified (and us unable to deliver stock into Amazon warehouses for FBA as planned)
In addition, the original UK product appears to have been removed from sale despite us having existing stock in FBA which suggests the UK/US listings are being incorrectly linked in the Amazon back end somehow (we have also noticed any image changes also appear to affect both the US/UK listing)
This is having a significant impact, with the key selling period for our products shortly starting and any suggestions/support from other vendors would be much appreciated, or probably more plausibly some input from the moderators would be extremely welcomed!
@Ezra_Amazon@Julia_Amazon@Spencer_Amazon
Happy to share ASIN's and case numbers.
Hi all,
We are a UK vendor who is expanding to the US this year.
We are listing 2 ASIN's in the US (which are 2 different sizes of the same product), one of which we stock currently stock in the UK and has dangerous good classification.
However the product is not considered dangerous goods in the US as federal/state regulations are different to the UK, and the local SDS and artwork reflects this (this is not an exported product as we also manufacture locally in the US)
We submitted the local US SDS for both sizes, one has been correctly classified as non dangerous but the ASIN with the UK dangerous goods classification was first classified incorrectly as a dangerous good then after we submitted an exemption sheet for products without harmful chemicals is now stuck as unable to be classified (and us unable to deliver stock into Amazon warehouses for FBA as planned)
In addition, the original UK product appears to have been removed from sale despite us having existing stock in FBA which suggests the UK/US listings are being incorrectly linked in the Amazon back end somehow (we have also noticed any image changes also appear to affect both the US/UK listing)
This is having a significant impact, with the key selling period for our products shortly starting and any suggestions/support from other vendors would be much appreciated, or probably more plausibly some input from the moderators would be extremely welcomed!
@Ezra_Amazon@Julia_Amazon@Spencer_Amazon
Happy to share ASIN's and case numbers.
Hello @Seller_SLM5IAwGrbZfk
Following on your post. Could you provide us case ID for us to have a look?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Hi all,
We are a UK vendor who is expanding to the US this year.
We are listing 2 ASIN's in the US (which are 2 different sizes of the same product), one of which we stock currently stock in the UK and has dangerous good classification.
However the product is not considered dangerous goods in the US as federal/state regulations are different to the UK, and the local SDS and artwork reflects this (this is not an exported product as we also manufacture locally in the US)
We submitted the local US SDS for both sizes, one has been correctly classified as non dangerous but the ASIN with the UK dangerous goods classification was first classified incorrectly as a dangerous good then after we submitted an exemption sheet for products without harmful chemicals is now stuck as unable to be classified (and us unable to deliver stock into Amazon warehouses for FBA as planned)
In addition, the original UK product appears to have been removed from sale despite us having existing stock in FBA which suggests the UK/US listings are being incorrectly linked in the Amazon back end somehow (we have also noticed any image changes also appear to affect both the US/UK listing)
This is having a significant impact, with the key selling period for our products shortly starting and any suggestions/support from other vendors would be much appreciated, or probably more plausibly some input from the moderators would be extremely welcomed!
@Ezra_Amazon@Julia_Amazon@Spencer_Amazon
Happy to share ASIN's and case numbers.
Hi all,
We are a UK vendor who is expanding to the US this year.
We are listing 2 ASIN's in the US (which are 2 different sizes of the same product), one of which we stock currently stock in the UK and has dangerous good classification.
However the product is not considered dangerous goods in the US as federal/state regulations are different to the UK, and the local SDS and artwork reflects this (this is not an exported product as we also manufacture locally in the US)
We submitted the local US SDS for both sizes, one has been correctly classified as non dangerous but the ASIN with the UK dangerous goods classification was first classified incorrectly as a dangerous good then after we submitted an exemption sheet for products without harmful chemicals is now stuck as unable to be classified (and us unable to deliver stock into Amazon warehouses for FBA as planned)
In addition, the original UK product appears to have been removed from sale despite us having existing stock in FBA which suggests the UK/US listings are being incorrectly linked in the Amazon back end somehow (we have also noticed any image changes also appear to affect both the US/UK listing)
This is having a significant impact, with the key selling period for our products shortly starting and any suggestions/support from other vendors would be much appreciated, or probably more plausibly some input from the moderators would be extremely welcomed!
@Ezra_Amazon@Julia_Amazon@Spencer_Amazon
Happy to share ASIN's and case numbers.
Hi all,
We are a UK vendor who is expanding to the US this year.
We are listing 2 ASIN's in the US (which are 2 different sizes of the same product), one of which we stock currently stock in the UK and has dangerous good classification.
However the product is not considered dangerous goods in the US as federal/state regulations are different to the UK, and the local SDS and artwork reflects this (this is not an exported product as we also manufacture locally in the US)
We submitted the local US SDS for both sizes, one has been correctly classified as non dangerous but the ASIN with the UK dangerous goods classification was first classified incorrectly as a dangerous good then after we submitted an exemption sheet for products without harmful chemicals is now stuck as unable to be classified (and us unable to deliver stock into Amazon warehouses for FBA as planned)
In addition, the original UK product appears to have been removed from sale despite us having existing stock in FBA which suggests the UK/US listings are being incorrectly linked in the Amazon back end somehow (we have also noticed any image changes also appear to affect both the US/UK listing)
This is having a significant impact, with the key selling period for our products shortly starting and any suggestions/support from other vendors would be much appreciated, or probably more plausibly some input from the moderators would be extremely welcomed!
@Ezra_Amazon@Julia_Amazon@Spencer_Amazon
Happy to share ASIN's and case numbers.
Hello @Seller_SLM5IAwGrbZfk
Following on your post. Could you provide us case ID for us to have a look?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Hello @Seller_SLM5IAwGrbZfk
Following on your post. Could you provide us case ID for us to have a look?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Hello @Seller_SLM5IAwGrbZfk
Following on your post. Could you provide us case ID for us to have a look?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex