Items Sent Without Additional Packaging

Just a moan really as it’s becoming really annoying that one of our items qualifies for this and customers keep complaining to me about the item arriving with stickers plastered all over it and their kids seeing their Xmas present.

It’s obviously not visible enough that the item will be sent without a packing box and in my opinion should not be the default option or at the very least made clear that they must select so if they require packaging.