Dear Amazon Seller Community,
I am seeking urgent assistance regarding an issue with my Amazon Seller Central account. Due to an unintentional action, the "Next" button in the "Selling on Amazon Transfer Agreement" section was clicked, which incorrectly initiated the legal entity change process. This was not my intention, and I did not plan to change any legal entity details.
Issue Description:
The interface provided no clear warnings about the critical consequences of clicking the "Next" button, which led to the accidental initiation of this process.
Since the process began, my account access has been severely restricted. I can only access two sections:
"Invalid Charge Method"
"Selling on Amazon Transfer Agreement"
I am unable to access essential sections of my account, such as updating bank details, viewing account health, or submitting support cases. This situation has severely impacted my ability to manage my business.
Actions Already Taken:
I have sent emails to the following Amazon support addresses, but I have not received any resolution yet:
escalation@amazon.co.uk
seller-performance@amazon.co.uk
seller-verification-enquiry@amazon.co.uk
selling-partner-action-review@amazon.co.uk
merch.service05@amazon.co.uk
Request for Assistance:
I kindly seek the community's and Amazon representatives' guidance on the following:
How can I cancel the incorrectly initiated legal entity change process?
How can I restore full access to my account sections, such as "Account Health" and "Deposit Methods," to manage my business effectively?
Is there an appropriate contact email or department where I can address this issue directly to expedite the resolution?
This situation has significantly impacted my ability to operate my business, and I hope to receive any advice or recommendations on how to proceed.
Thank you for your attention and support!