AMAZON LOST ALL MY ITEMS

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
Germany
imgSign in
Country changed
user profile
Seller_YGeGgJ9P8tykP

AMAZON LOST ALL MY ITEMS

I’ve sent 3 shipments to Amazon Germany (EU), and ALL of them are closed now. I get that Amazon might say I sent more or fewer units of some items—but even the ones they counted correctly are NOT showing as available!

Not a single unit is available for sale. I have lost everything.

Amazon keeps asking me for proof of ownership, but this makes no sense when they already received and counted my stock. Where is my inventory?!

Has anyone else been through this? What should I do?

104 views
4 replies
Tags:Lost shipment, Warehouse
10
Reply
4 replies
user profile
Jona_Amazon

Hi @Seller_YGeGgJ9P8tykP,

if Amazon asked for proof, does it mean you already filled a shipment to Amazon claim?

Let me know if you have a Case ID available, then I could check your case.

Best,

Jona

00
user profile
Seller_CJjIUGWJZIDbW

What time period are we talking about?

Are the goods ‘reserved’? If so, they may be transferred from distribution centres to different warehouses. Or the goods are checked because they are new goods or a dangerous goods check is carried out.

10
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_sXblA3WyhaSNA
user profile
Seller_LA1Fyw2kiMZ8X
user profile
Seller_1f97trG9Gor1x