UK market place Seller support call back number?
Can someone help me with my issue?
My primary US account was deactivated due to a linked UK account. When I first started selling on Amazon I thought I could sell in any market place but soon found out that wasn’t the case so I stopped trying to open a UK market place. Now, this has caused some issues with my primary account. I tried to submitted an appeal with all the required information back in March 13 2023. Since then I am unable to submit any more appeals and the “Call me now” button was removed.
There is no way to contact the UK support.
I need to resolve the UK account issue so I can resolve my primary US account. How can I get help with this?
0 replies
Seller_7VbclcPFFRTnc
You’ll need to reactivate the UK account
Seller_NoMNQDGnEW5Bx
Do you not have to register as a business in the US? Genuine question, I was just wondering…
Seller_NoMNQDGnEW5Bx
I was thinking more generally, if you’re importing from China you’re clearly a business so I’m surprised you dont have to be registered as a business in the US for tax reasons
Ash_Amazon
Hello @AiJae,
I’m Ash from Amazon , and I’ll be happy to assist regarding your questions as I certainly understand this request is important for your business.
I understand that you need help to reactivate your UK account as it has been related to your US account.
To help you further, kindly share the enforcement notification you received on your UK account.
You will find this in the Performance notification under the Performance section of your selling account.
You can post all your queries here so that we or any of the sellers on forum can help you.
Regards,
Ash.
Seller_NoMNQDGnEW5Bx
And is your bank an accepted bank / PSP? and is that in your business name?
Seller_NoMNQDGnEW5Bx
and did the ID you supplied say David Lee on not Mr D Lee (for example)?
and is it a proper bank, not something like Wise?
and the address match exactly?
Seller_NoMNQDGnEW5Bx
do you names and addresses match exactly? Like Street rather than St for example?
Seller_NoMNQDGnEW5Bx
If youre confident everything matches and Amazon have made their decision I dont imagine there is anything else you can do then as there’s nothing to appeal with thats different from what you’ve already done
