Hi everyone,
I’ve been selling on Amazon for over three years, but recently my account was deactivated under Section 3. Amazon asked for invoices for two ASINs—one product I sourced from Alibaba, and the other from a U.S.-based retailer who supplied me with products in bulk. I submitted all the required documents, including invoices, tracking information, and bank transaction details, but Amazon rejected my submission.
Here’s the message I received from Amazon:
"We have taken this measure as we believe that your account or other related accounts operated by you may have been used for deceptive, fraudulent, or illegal activity."
I’ve never engaged in any deceptive or fraudulent activity, and I’m committed to following Amazon’s rules. My question is: Can I create a new Amazon seller account using a different LLC or personal information, especially if I want to sell my own branded products moving forward?
Has anyone been in a similar situation? Any advice would be appreciated. Thanks!