Hi Amazon tram ,
I created my Amazon account and was verified by an Amazon team member through a video verification call on 1the 13th of June, 2024. Then , I was waiting for my business documents as the account was created on an individual information basis. Then, I received an email on 17th Sep that my account had been deactivated in accordance with section 3, and I had to appear again in a video call with all my documents. I filled in the required information and booked for a video verification. The date provided by my Amazon team were 23 Sep, 26 Sep, and 2nd Oct 2024. I did not receive any email on the 23rd Sep then I called Amazon's team and requested to send the link for my verification. They honor me and send me an instant joining link to verify my identity. Meanwhile, I had to go for a business meeting in Belgium during my traveling, I just clicked for a video verification call, fearing not to expire the video link, due to travel stress and an unstable environment, I was not able to properly answer the questions asked by the video verification representative. After completion of the call, I received the email that "we believe or our controls identify that your account may have been used for deceptive, fraudulent, or illegal activity. As a result, your account will not be reactivated." I again sent an appeal to book a video verification call so that I can prove myself an original representative of the account's owner, and I am willing to submit any documents by a team that proves my identity.
I have already purchased the inventory for my account, so my investment will be lost d.e to this decision
I requested to Amazon's team that either please allow me to appear in video verification call again or Just reply me on my appeals sent to you so that I could be able to get solution for activation of my account
@amazonverification team
@Seller_C8a72Z8e9YfKN
@Seller_pAPBCLhysbW5T
