Lost all of my featured offer eligibility

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Seller_41YKljs3sPEsS

Lost all of my featured offer eligibility

Hello, can a moderator provide us with some assistance. It has been exactly 19 days since I have lost all featured offer eligibility (buy box) on all of my listings. I have 0% ODR, 99% feedback, 100% tracking, all my metrics are perfect. I have been selling for years and always have been winning featured offer over other sellers. Case ID 15777924401 thank you.

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Seller_41YKljs3sPEsS

Please moderators if you can check this issue out I would appreciate it @Josh_Amazon @Atlas_Amazon @Michelle_Amazon @Rose_Amazon

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Rose_Amazon

Hi @TekDepo,

Thanks for the post and case ids. I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

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Seller_H90uifNdbnByn

Hi @Rose_Amazonwould you be able to escalate our case too? Our case ID is 15552991261

We're having the same issue with FOE as others in this thread where all listings in the book category lost eligibility. We're concerned it's an issue with our account because we were assured FBA listings should automatically be eligible, but our FBA listings lost eligibility as well....

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