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We delivered an order quickly but received negative feedback
Hi everyone,
We delivered an order before it's latest delivery date, which come around as a negative seller feedback because the customer wasn't expecting it. We believe that this is not fair and request for the feedback below to be removed.
@Sarah_Amzn @Ezra_Amazon @Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_AMZ @Simon_Amazon @Julia_Amzn @Sakura_Amazon_
6 replies
Seller_ZVAz3d5lZuGid
You have now started 5 threads for more or less the same topic - which is against forum guidelines, and likely that a forum mod will close 4 of them - you do need to stick to just one thread per topic. @Ezra_Amazon @Julia_Amazon
Seller_ZJhFeE3tNKzfh
that’s delivery related and an accurate depiction of the customer experience. If you use Amazon Buy Shipping you might get it removed, but it’s not just the early delivery that is the issue, it’s where it was left.
Seller_DfMOm9tgJKAex
in short - live with it
most people will look at it and see what it really means, but that just the true representation of how the customer feels.. its not how the seller feels
Seller_ZJhFeE3tNKzfh
By the way - it looks like you've perhaps inadvertently applied your store brand to a small number of branded goods
See B0BDXPD1XZ as an example - that is not brand London Grocery Store - that is Domestos.
Spencer_Amazon
Hello @Seller_gEv1wCLlWibuA,
This is Spencer with Amazon.
I am closing this thread as a duplicate of An unjust seller feedback
Regards, Spencer
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