VTR no change (more than 30 days)
imgSign in
user profile
Seller_GBnIxMJ4ca9ZY

VTR no change (more than 30 days)

I still can’t understand how its works. I am sending using only Buy shiping Amazon RM. VTR is at the level of 83.61%, On-Time Delivery Rate 98.04%. Sometimes I am at the post office in the morning and in the evening, the customers are satisfied. Amazon suggests reducing the handling time (promised 3.4 vs 1.2 days) to1 day. 1 handling time is set all time. Can anyone advise what I’m doing wrong. Thanks

293 views
43 replies
00
Reply
0 replies
user profile
Seller_NoMNQDGnEW5Bx

Have you downloaded your VTR report and checked what’s on it?

00
user profile
Seller_GBnIxMJ4ca9ZY

Yes. all tracking number Invalid???!! for VTR invalid but for On-Time Delivery Rate valid ?

00
user profile
Seller_GBnIxMJ4ca9ZY

Yes, I am sending using only Buy shiping Amazon RM and all are Invalid.

00
user profile
Seller_GBnIxMJ4ca9ZY

Less than 6 weeks the question is why all shipments via BsA are with Invalid tracking Id?

00
user profile
Seller_GBnIxMJ4ca9ZY

ok, i understand, thank you. But why is it valid for On-Time Delivery Rate and is it invalid for VTR?
Amazon, when buying BsA sets the appropriate option to buy automatically (it is not possible to buy 2 class, for example) Why do not accept what they suggest?

00
user profile
Seller_GBnIxMJ4ca9ZY

I see…
This option in RM is more expensive than the item I’m selling. Can you recommend a courier company that meets the Amazon policy premium shipinng for large letter?

00
user profile
Seller_GBnIxMJ4ca9ZY

My VTR problem started last year probably due to premium shiping. When they introduced it, the premium option for deliveries in London was selected and I had no idea about it.
I contacted suport several times, but no one found out and reported it. I came to it now becouse of you. Thank you.

00
user profile
Seller_GBnIxMJ4ca9ZY

Two-Day Premium Shipping RM and buy shiping Amazon

00