NO Featured Offer for some category
Case ID: 16445840611.
All listings in this category are No featured offer eligibility:
Tools & Home Improvement›Building Supplies›Ladders›Step Ladders
Office Products›Office Electronics›Presentation Products›Laminators
We consulted Amazon and the reason we received at the time was that our account's Late shipping rate does not meet the requirement.
But now, the Late shipping rate has met the requirements, and listings in this category (and of course, other categories) still do not have Offer Display eligibility.
We have been troubled by this problem since our account was first listed, but we have never found a suitable solution.
Please help us, we just need a fair opportunity to sell our products normally.
Thank you in advance!
@Roberto_Amazon@Cooper_Amazon@Josh_Amazon
6 replies
Cooper_Amazon
Good Afternoon @Seller_9e3U5P71AiXQs,
Thank you for sharing your CASE ID 16445840611 with us. The next steps recommend to take are reaching out to Selling Partner Support requesting they review your featured offer eligibility now that you have improved your late shipping rate.
You can share the new case ID with us on this thread so I can follow along. Feel free to let me know if you have any questions about that process. Have a fabulous Friday!
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_9e3U5P71AiXQs,
I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 16731731001. I won't be able to share the specific results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_9e3U5P71AiXQs,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
