I think there's a problem

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Seller_u4SFdJKMStDfU

I think there's a problem

So, looking at my dashboard the orders total has been going up slowly throughout the day - normal. Just gone in to have a look at the orders and there are no new orders in any of the tabs - both FBA and MFN - pending, cancelled and all orders there’s nothing. No sale emails or notifications, Anyone else having this problem at the moment? Cleared cache, cookies, restarted, etc. Still nothing.

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Seller_u4SFdJKMStDfU
Most helpful replyThis reply was marked most helpful by the original poster.

Looks like there was a problem, but nothing to do with me. When I sent the message to SS apparently it was sent to North America SS. I was on .co.uk as always, I don’t sell in North America and the email confirmation about opening the case came from .co.uk - shortly after this response from US SS order emails started coming through. Guessing they were fiddling with something in the background.

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Seller_7VbclcPFFRTnc

Make sure the date range covers today

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user profile
Seller_u4SFdJKMStDfU
Most helpful replyThis reply was marked most helpful by the original poster.

Looks like there was a problem, but nothing to do with me. When I sent the message to SS apparently it was sent to North America SS. I was on .co.uk as always, I don’t sell in North America and the email confirmation about opening the case came from .co.uk - shortly after this response from US SS order emails started coming through. Guessing they were fiddling with something in the background.

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