MY STORE STATUS ARE INACTIVATED SO CAN YOU HELP ME TO FIX MY ACCOUNT?

You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.

Do we know what’s causing this? Have gone through the bank card and everything else’s says active and it’s in perfect condition. Not able to contact Amazon support or help from the account as the urls take back to the inactive store notification page of Amazon

Hi @Amazon Seller Support @Seller Forums Team and @everyone

I am reaching out regarding an issue with our seller account, which was initially verified in Germany during the account creation process, and we successfully listed an item for sale. However, after several months, our account has been marked as inactive due to a verification issue related to the EU marketplaces.

Despite updating and verifying our payment method across all marketplaces, our account remains inactive, and we are unable to open a case with the Seller Support Team due to the status of our store. We kindly request that the Amazon Seller Forums Manager or the relevant team be notified of our issue and assist in resolving it as soon as possible.

Your prompt attention to this matter would be greatly appreciated.

Thank you for your assistance.

Best regards,

@Amazon Seller Support @Amazon Seller-forums @seller-forums @Amazon