Product sku variation issue
I keep getting a red exclamation point on the parent SKU in the variations page and no matter what I put or change, the page won't save anything I put in, when I click save it just loads and never saves.
Also the page has 176 variations under the parent SKU which should not be there, I'm unable to delete them and they are messing with my listing options, like having 8oz be listed as a variation which makes no sense. This has been an issue for over 2 months and everytime I contact an amazon representative they list the same solutions that I have already tried and are just really unhelpful. Everytime they say to wait 24 hours and everytime it's the same, so I'm stuck in this loop paying for them to just hold onto my product, it's really frustrating. HELP! How can I fix this so my product won't be constantly suppressed!


3 replies
Manny_Amazon
Hello @Seller_81wGDgNCj8JrF,
Thanks for posting here. If you could share your most recent case ID that is related to this issue, I'll review to see what options exist for escalation.
Regards,
- Manny