Listing active but price is not displayed
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Seller_VP5gxbY2Y9kgO

Listing active but price is not displayed

Good morning,
Our best-selling Cypriot BBQ Grill B01MT6ZZVK is active on our selling account, with no ‘Listing Quality Issues’ but on the product page, which is what the customer sees, the price is not displayed, hence the customer cannot buy it.
Any ideas? Could you please help?
@Maja_Amazon you helped us with another issue/sku previously. Could you please also look into this one?
Thank you.

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Seller_d8YGbIjNqwFxn
In reply to: Seller_VP5gxbY2Y9kgO’s post

You don't appear to have the buy box for this SKU.

If there are no account issues such as ODR over 1% which has caused you to lose the buy box then it is most likely that the price of the item is cheaper on another site?

Have you checked your pricing health screen to see if it is being suppressed due to a competitive price elsewhere? Do you sell the item yourself cheaper anywhere else?

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Maja_Amazon
In reply to: Seller_VP5gxbY2Y9kgO’s post

Hello!

Thanks for reaching out.

I know that you have already been working on the same case with one of my colleagues Iwata on AU Seller Forums. Can you please firstly confirm if you were able to share with her the additional required information?

Please let me know,

Maja

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