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Amazon Deactivated
I made my account earlier this month, and immediately it was deactivated. Checked performance notifications and it asked for a bill registered to business address, which I provided but still failed to reactivate. Spoke multiple times to AHS who have told me to try my luck again with the bills. Also have had issues with verifying identity information. Got an email where I was told to either verify over call or use the ‘take a photo’ feature, but can’t find those anywhere within the app, and the link Amazon provided did not work. Another final issue is Amazon won’t accept my bank account as a deposit method but have accepted it as a charge method. For this they’ve asked for a recent bank statement which I’ve provided but have failed verification for that too. Just feels like since the account has been created there's a pile of issues and not sure how to deal with them or where to even start dealing with them and which issue to tackle first. The account is a UK account too.
2 replies
Seller_k2X0L9mVRT0pW
What Amazon USUALLY require is a utility bill in your PERSONAL NAME and RESIDENTIAL address (for your personal verification|) - a UTR number in your business name (from HMRC) to prove business is legit. Also bank account statement from one of their accepted payment providers (youre not with Wise bank are you?).
Seller_ZVAz3d5lZuGid
ALL new accounts are deactivated whilst they verify all the info you have provided, both personal ID and business info. It does seem like you are hitting a few brick walls, but you won't be able to sell until all aspects of your account are fully verified, with green ticks next to each section.
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