no BuyBox

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_eoM95HjYzJYXB

no BuyBox

My order defect rate was >=1% for 60 days due to issues with shipping out. I assumed it would be business as usual after the 60 day rolling period; I am now at 0.7% without any buybox eligibility.

I assume this is all automatic, but I was wondering on how long it takes for buybox availability after this period?

Thanks,

62 views
3 replies
Tags:Account Health, Seller Support
00
Reply
3 replies
user profile
Seller_nRFmxiQg4EGrw

The metrics used to determine BB do not roll off at the same rate that is shown for other purposes. Amazon will not reveal the real numbers, but anecdotal evidence seems to indicate that it's closer to 90 days or a bit longer.

20
user profile
Glenn_Amazon

Hi there @Seller_eoM95HjYzJYXB,

As you improve your metrics your Featured Offer Eligibility may return however there isn't a set time. However you can check your current eligibility via the Featured Offer page. Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified of new activity