WIOUT BUY BOX

The store does not have a BUY BOX, so our products cannot be seen by anyone. We cannot advertise without a BUY BOX, and our products are shipped by FBA. The store does not have any performance, nor any negative reviews. It is also a professional account and has made some orders. When I asked Amazon customer service, they said that we also met the conditions for having a BUY BOX, but now no one can find our products without a BUY BOX.