Buyer used an inaccurate return reason code and SAFE-T team told me the reimbursement claim does not cover outbound shipping costs. Is this a scam?

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Seller_a3Ppq1fTgp6Gf

Buyer used an inaccurate return reason code and SAFE-T team told me the reimbursement claim does not cover outbound shipping costs. Is this a scam?

In order not to bear any shipping costs the buyer used an inaccurate return reason code and the SAFE-T team told me the reimbursement claim does not cover outbound shipping costs. Is this a scam? Because I read Amazon's return policy and couldn't find this clause.

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4 replies
Tags:Refunds, Return shipment, SAFE-T
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4 replies
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Quincy_Amazon

Hello @Seller_a3Ppq1fTgp6Gf

Thank you for posting your inquiry to the Forums and for including the claim ID number. I am looking into it and will respond back shortly with any findings.

Regards,

Quincy_Amazon

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