Is there any chance at all of getting a phone number for Seller Support?
As most of you will be aware they trying to start a discussion via email is near impossible.
I think it is mostly bots who deal with things at their end.
No chance of getting a call back despite repeated requests.
It’s about feedback removal. I think if i can just argue my case with a human, i might stand a chance.
So is their a number out there for Seller Support?
0 replies
Seller_Rds42gzScDQFa
The reality is… You will spend an hour or so on the phone explaining why feedback should be removed. The agent will tell you’ll they’ll esculate it with a manager. Two minutes later you’ll receive an email from feedback removal informing you why the feedback isn’t eligible for removal.
Seller_9cgV6Bw2JaKf1
both the numbers given so far:
0800 279 7234
or 020 7084 7911
are just for retail amazon, they have nothing to do with seller support, and they will not transfer you.
so trying again to see if anyone knows a number
Seller_Rds42gzScDQFa
I’ve always used 0800 279 7234 and never had a problem
Seller_9cgV6Bw2JaKf1
Practical Convenien. yes have tried that multiple times. Had one call about 2 weeks ago, and i just missed one today. It’s very time consuming to get any action done from their side. I will persist with this as well though
Blue_Eyed_Boy, did you ask for seller support and they put you through no problem? I just get brick walled every time, spoke to a manager and he said they had no number and no way or transfer. Which is probably lies . .
Seller_9cgV6Bw2JaKf1
still after the number if anyone can help
Seller_9cgV6Bw2JaKf1
thankyou, i know about the call back option. I have used this and never received a call back from them. I have asked them repeatedly to call me in the Case logs. They have called me twice in about 20 requests. It is very time consuming, and the second time i was not at home to take the call. This is why i want their number