DIMENSIONS UPDATE ON MANAGE SELLER FULFILLED PRIME DASHBOARD
We updated the correct dimensions for our listings on the backend and it reflects but on the MANAGE SELLER FULFILLED PRIME DASHBOARD it continues to show the same dimensions as before that are incorrect, causing trouble with our speed metrics report.
Can anyone please help out? Escalating this to seller central never results in any solution.
Please help:
@Manny_Amazon
@Cade_Amazon
@Ricardo_Amazon
@Roberto_Amazon
@Charly_Amazon
@Stevie_Amazon
@Atlas_Amazon
@Josh_Amazon
1 reply
Michelle_Amazon
Hi @Seller_UJkBL7lB61kya,
Michelle at Amazon here. I would be happy to look into this for you. Can you please provide me with your Seller Support case so I can take a look? If you have not created a case yet, please start here and provide the ASIN, the dimensions you feel that should be listed as well as a link to the manufactures website to verify what the correct dimensions are.
Thanks,
Michelle