Trouble editing my "Item Name (Aka title)
Hi all,
I’m having trouble editing my “Item Name (Aka title)”.
I can make the changes in the manage inventory tab and save them but they are never updated in my listing. I try to edit them again and the changes seems to be recorded in the Inventory tab but they are never display in my product listing (even after a day of the changes being made)
My solution has been so far to create a case every time i wanted to modify my “Item Name”(so far 3). But i don’t think this is a viable long term solution as i should be able to made any changes to my listing.
Has anyone experience this problem? How did you fix it?
Thank you in advance for the input!!
Regards,
Joaquin
7 replies
Seller_EHYOwAkoZV3Hb
Yes
Same as you.
It’s possible that using a flat file to send the updates may have a better result but so far, SS has been my choice. They’re pretty quick to make the changes.
Seller_ejwc84JNL5Uk6
If the system doesn’t automatically change when you make alterations then you have to ask Seller Support to do it - giving evidence to support the change. There is no work around.
Seller_3LgvtSgTGeDZS
I am facing the same problem now!!
Have you been able to resolve this issue?