Amazon Seller account has been deactivated

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_JpRsnDKIymZh2

Amazon Seller account has been deactivated

Hello, my account has been deactivated due to buyers complaints about wrong item received.

To reactivate account I must upload valid invoice for the last 365 days for these 3 ASIN's B0BBBRYP18, B0BZ2143M7, B0BHKLW2XV.

I have an invoices, but 2 of 3 invoices are older than 365 days. I have tried to file an appeal more than 20 times, but was rejected every time.

Strange thing is, I kave had no sales for these 3 ASIN's in the last 365 days.

I tried to upload an invoices and explanation why 2 of 3 invoices are older, however, I have been stuck in this situation for two months now, so I'm looking for someone who has been in a similar situation to share their experience going through this difficult appeals road.

115 views
6 replies
Tags:Deactivated, Seller Support, Suspended
00
Reply
6 replies
user profile
Seller_RlZVPg3d6ZUGP

Can you post your deactivation notice?

Did you buy the items from a proper wholesalers?

10
user profile
Seller_chy5fCStE8sIz

user profile
Seller_JpRsnDKIymZh2

Hello, my account has been deactivated due to buyers complaints about wrong item received.

To reactivate account I must upload valid invoice for the last 365 days for these 3 ASIN's B0BBBRYP18, B0BZ2143M7, B0BHKLW2XV.

View post

Please post your deactivation notification.

Is it a case of item authenticity, seller code of conduct, or an intellectual property violation?

00
Follow this discussion to be notified of new activity