Hi Sellers!
Maintaining compliance in the dynamic e-commerce landscape can be challenging. The Listing Quality Dashboard (LQD) is a helpful tool designed to assist sellers in navigating regulations and requirements.
With the Listing Quality Dashboard as your resource, you can improve your understanding of compliance and enhance your listing quality. This tool can help you turn regulatory requirements into opportunities for success. Let’s dive into the details of this valuable tool.
Listing Quality Dashboard benefits:
The dashboard shows you product listings that need improvement and provides recommendations on which product attributes to add. By adding the recommended information for your products, you can:
- Enable the product overview experience
- Tabular spec view in search
- Compare products through the product comparison feature in search
- Potentially reduce customer returns
- Take time-sensitive actions
How to use the Listing Quality Dashboard:
1. Visit the Listing Quality Dashboard, or, in Seller Central, go to Inventory, click Manage all inventory, and then click Listing Quality Dashboard.
2. Filter the dashboard by Recommendation type. You can also search for a particular product to check if it has any recommendations, and prioritize by sales, available to sell and page views in the last 30 days.
3. Fill in the missing information under the Recommendations column.
Note: Hover the mouse pointer over a field to view a brief description of the attribute to be filled in.
4. Click Save once you have filled in the attributes. Changes will take up to 48 hours to reflect.
5. You can click the View all X improvements link to view all the important attributes that are missing for the product. These missing attributes will be grouped under different benefits, such as Improve search results and Reduce returns. The All tab groups together all the missing attributes under one view. You can fill in and save the attributes from this pop-up window.
Selling Partner Appeal through the LQD dashboard:
To initiate a Selling Partner appeal through LQD dashboard, follow the guidelines:
1. Find the ASIN to appeal on.
2. In the Recommendation column, click the ellipses "⋮" next to the improvement.
3. Select Current Attribute Value is Correct.
4. A sidebar help panel will display a template to request more information. The information such as ASIN and SKU would be prefilled.
5. Enter reason for requesting the appeal in Reason.
6. Click Submit.
7. Once the appeal is submitted a case ID will be generated in the sidebar help panel. You can track the case status from the case management experience. You can exit the sidebar help panel now.
8. If the case is approved, the automated system would resolve the issue and the issue will not be displayed in the LQD. If the case is rejected, you have to address the issue.
LQD Best Practices:
- Check your recommendations at least once a week. Our systems identify important missing product attributes on a real-time basis, so frequent check-ins (daily or weekly) are highly recommended.
- Use Sales, Available to sell and Page Views to prioritize your recommendations.
- Use the Attribute not applicable for product option when needed. We understand that there can be some instances where the attribute we recommend you to fill is not relevant for the product. In such cases, select the Attribute not applicable for product option and let us know the reason, to improve our recommendations.
Embrace the Listing Quality Dashboard today and unlock your potential to navigate compliance challenges with ease, optimize your listings for maximum impact, and elevate your e-commerce business to unprecedented levels of success in this competitive digital marketplace.
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Best Regards,
- Manny
