End of Day Manifest Question (Buy Shipping)
Hello me again, first day using buy shipping, I expected it to look similar to the C&D manifest where it says all the shipments, I used RM 48 today and 2nd class, but only 22 shipments appearing on the “end of day form” under RM 48… but there was like 50+ shipments and I also used 2nd class, i’m confused what should I do? it’s only showing the RM 48 ones I did… I put them all in the same mailbag ready for RM driver to pick up later, did I do something wrong?
My RM account is linked to Amazon so I could get the OBA rates for RM 48.
UPDATE: I’m still stuck after speaking to RM/Amazon, as they didn’t know the answer, please can anyone help?
Seller_7VbclcPFFRTnc
Only if its RM24 and 48
The rest are not charged by RM on your account so you don’t need a manifest
You only need a manifest for RM24, 48 and Tracked 24, 48
0 replies
Seller_8Wsckn3UoR095
Your 2nd class won’t appear on the manifest because it’s bought directly from Amazon not RM so no manifest needed/required.
I’m not too sure if they should be in the same bag, in theory they’re the same service of 2-3 days. I have read on here that the manifest & amount of post people do doesn’t always tally up, tbh I don’t look at ours, I tag up and put it downstairs. So, I wouldn’t worry on that section.
Edit: I’ve just looked at our manifest for today & I know the no of orders through RM & it didn’t tally up.
I’m no RM worker but unless you’re being checked/‘red X’d’ then there should be no issue as I am convinced they just un zip it and throw it on the line. I hate printing out the manifests, paper is expensive & it’s just a load of poo… if you ask me lol.
Why did you use 2nd class if you have OBA and 48 available?
Seller_Nx3Da5XPngGEm
Just spoke to Royal Mail and they said that we would be billed AND charged for anything not on the manifest, so they said I need to ring Amazon and try and get the 2nd class mail also on a manifest, but not sure if possible… very confused.
UPDATE: I rang Amazon, they didn’t know what to do, so i’ve had to open a case for their internal team to look at. Please can anyone help? the RM driver comes in less than 1 hour. I spoke to both RM and Amazon but I am still none the wiser.