Amazon uk account veriftication
HI THERE I AM A NEW SELLER I LISTED ME NEW PRODUCTS ON AMAZON UK BUT WHEN THEY GOT ACTIVE THEY SUDDENLY WENT INTO SURPRESSED INVENTORY AND MY ALL INVENTORY IS SUPRESSED NOW I CONTACTED VIA MAIL TO SELLER SUPPORT AND OPEN A CASE SO THEY TOLD ME I HAVE TO DO AGAIN IDENTITY VERIFICATION OF MY ACCOUNT BUT WHEN I GO AND CHECK IT REALLY SHOW THE ALERT BUT I CANT CLICK ON THE SUBMITT FOR VERIFICATION AND THERE IS NO ALERT WHICH DOCUMENT IS REQUIRED AND THE YELLOW BUTTON OF SUBMIT IS UNCLICKABLE NEED YOU HELP trms-siv-sesunoir@amazon.com PLEASE LOOK INTO IT SO I CAN MAKE MY ACCOUNT STATUS VALID FROM INVALID .
THANKS
0 replies
Seller_7VbclcPFFRTnc
Are you living in UK ?
Are you a sole proprietor or ltd company
Maja_Amazon
Hello MINHA_CO_Store!
I am transferring your thread to the Account Health Category for better assistance.
Best,
Maja
Seller_D59sukg3PflcJ
Hi @MINHA_CO_Store
This is Aksh from Amazon, here to assist you with your concerns.
For a more detailed understanding of the issue, we request you to kindly provide us a background as well as the first and the last snapshots/screenshots of the emails received in your seller central performance notifications including the technical error, about the issue in hand and the marketplace you’re referring to, so that we can guide you better.
Kindly feel free to post on the same thread for any further assistance.
Regards,
Aksh.