Brand name for second hand books.
Can any booksellers help me here ? I have tried the usual Amazon case route but so far it has been quite hopeless.
I was trying to list a book as 'add a new product' The search of both title and ISBN brought up no results so I went through the tedious, infinitely long and convoluted process of starting from scratch. But when i got to the end it did not go live. The listing is marked as 'incomplete'. This is the error message. Does anyone know what to do ?
You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support https://sellercentral.amazon.co.uk/hz/contact-us and mention the error code 5995.
You are receiving this error as you may be adding Offer-Listing(s) or editing a SKU not present in your catalogue or one that’s been deleted. If this was a deleted SKU, wait 24 hours before resubmitting it. If you have tried to add this SKU to the Amazon catalogue before, check your data and correct any errors before resubmitting. If product is being added to a store from another one, it may require few hours for localisation before it is valid, please check your seller account for progress or any issues.
The book is Hess, the missing years by David Irving. He has had, shall we say, an 'interesting' career. A lot of publishers did not want to bbe associated with him so he set up his own publishing house. He now sells this book from there with the same ISBN, as far as I can find out. I wonder if this could be the problem ?
Amazon keeps asking me for screenshots of the problem. I cant get that to work, and even copy and paste of the exactly the same thing does not satisfy them. And they closed my case because i did not answer them back with 'more details' ( which I dont have ) at 5 am
Brand name for second hand books.
Can any booksellers help me here ? I have tried the usual Amazon case route but so far it has been quite hopeless.
I was trying to list a book as 'add a new product' The search of both title and ISBN brought up no results so I went through the tedious, infinitely long and convoluted process of starting from scratch. But when i got to the end it did not go live. The listing is marked as 'incomplete'. This is the error message. Does anyone know what to do ?
You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support https://sellercentral.amazon.co.uk/hz/contact-us and mention the error code 5995.
You are receiving this error as you may be adding Offer-Listing(s) or editing a SKU not present in your catalogue or one that’s been deleted. If this was a deleted SKU, wait 24 hours before resubmitting it. If you have tried to add this SKU to the Amazon catalogue before, check your data and correct any errors before resubmitting. If product is being added to a store from another one, it may require few hours for localisation before it is valid, please check your seller account for progress or any issues.
The book is Hess, the missing years by David Irving. He has had, shall we say, an 'interesting' career. A lot of publishers did not want to bbe associated with him so he set up his own publishing house. He now sells this book from there with the same ISBN, as far as I can find out. I wonder if this could be the problem ?
Amazon keeps asking me for screenshots of the problem. I cant get that to work, and even copy and paste of the exactly the same thing does not satisfy them. And they closed my case because i did not answer them back with 'more details' ( which I dont have ) at 5 am
22 replies
Seller_N0kQDKMgwda6y
Oh, and I have been throughthe complete process twice, going over the 'just one more box to fill' thing many, many times and i thought I had it right. I just dont know of anything i can do differently
Seller_ZVAz3d5lZuGid
The brand name (in Amazon's world !) is actually the publisher. I've just tried to list it too using the ISBN I found on google, but no joy either ! I would simply sell elsewhere, as you are unlikely to get anywhere with Amazon !
Seller_SooKfqYdUflLd
I don't bother trying to add books not already on their catalogue because it takes ages to input all the information requested only to find its not accepted at the end
Ones that have been accepted you seem not to be available to find if you search for them within Amazon or Google anyway
I put them for sale elsewhere
Seller_RAXEWLxQ2dbmN
As others have hinted, attempting to create a new catalogue entry for an existing title from an established publisher is now practically impossible. You always run into that 'you are not the brand owner' brick wall.
[Having said that, a lot of dodgy dropshippers appear to have no problem with creating bogus duplicate titles...]
I would also be wary of attempting to list a book by an author with such a dubious reputation.
It appears his books have not been banned outright on Amazon but maybe the bots just haven't caught up with all of them ...?
Seller_AlYpsVHv0gj21
If you google "error code 5995" you'll see many queries on the subject - unfortunately I cant see any sign of anybody having any clue what its all about.
Over the last few months Ive tried to list 9 or 10 books with no ISBN and not already in the catalogue. It has been completely hopeless. I firmly believe that the whole process is entirely in the hands of the Amazon bots and that no human ever gets involved.
Angie_Amazon
Hello @Seller_N0kQDKMgwda6y,
Can you please provide the case ID with seller support?
Once I have the case, I will have a look into it to find a way to help you out.
Regards,
Angie 🪷
Brand name for second hand books.
Can any booksellers help me here ? I have tried the usual Amazon case route but so far it has been quite hopeless.
I was trying to list a book as 'add a new product' The search of both title and ISBN brought up no results so I went through the tedious, infinitely long and convoluted process of starting from scratch. But when i got to the end it did not go live. The listing is marked as 'incomplete'. This is the error message. Does anyone know what to do ?
You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support https://sellercentral.amazon.co.uk/hz/contact-us and mention the error code 5995.
You are receiving this error as you may be adding Offer-Listing(s) or editing a SKU not present in your catalogue or one that’s been deleted. If this was a deleted SKU, wait 24 hours before resubmitting it. If you have tried to add this SKU to the Amazon catalogue before, check your data and correct any errors before resubmitting. If product is being added to a store from another one, it may require few hours for localisation before it is valid, please check your seller account for progress or any issues.
The book is Hess, the missing years by David Irving. He has had, shall we say, an 'interesting' career. A lot of publishers did not want to bbe associated with him so he set up his own publishing house. He now sells this book from there with the same ISBN, as far as I can find out. I wonder if this could be the problem ?
Amazon keeps asking me for screenshots of the problem. I cant get that to work, and even copy and paste of the exactly the same thing does not satisfy them. And they closed my case because i did not answer them back with 'more details' ( which I dont have ) at 5 am
Brand name for second hand books.
Can any booksellers help me here ? I have tried the usual Amazon case route but so far it has been quite hopeless.
I was trying to list a book as 'add a new product' The search of both title and ISBN brought up no results so I went through the tedious, infinitely long and convoluted process of starting from scratch. But when i got to the end it did not go live. The listing is marked as 'incomplete'. This is the error message. Does anyone know what to do ?
You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support https://sellercentral.amazon.co.uk/hz/contact-us and mention the error code 5995.
You are receiving this error as you may be adding Offer-Listing(s) or editing a SKU not present in your catalogue or one that’s been deleted. If this was a deleted SKU, wait 24 hours before resubmitting it. If you have tried to add this SKU to the Amazon catalogue before, check your data and correct any errors before resubmitting. If product is being added to a store from another one, it may require few hours for localisation before it is valid, please check your seller account for progress or any issues.
The book is Hess, the missing years by David Irving. He has had, shall we say, an 'interesting' career. A lot of publishers did not want to bbe associated with him so he set up his own publishing house. He now sells this book from there with the same ISBN, as far as I can find out. I wonder if this could be the problem ?
Amazon keeps asking me for screenshots of the problem. I cant get that to work, and even copy and paste of the exactly the same thing does not satisfy them. And they closed my case because i did not answer them back with 'more details' ( which I dont have ) at 5 am
Brand name for second hand books.
Can any booksellers help me here ? I have tried the usual Amazon case route but so far it has been quite hopeless.
I was trying to list a book as 'add a new product' The search of both title and ISBN brought up no results so I went through the tedious, infinitely long and convoluted process of starting from scratch. But when i got to the end it did not go live. The listing is marked as 'incomplete'. This is the error message. Does anyone know what to do ?
You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support https://sellercentral.amazon.co.uk/hz/contact-us and mention the error code 5995.
You are receiving this error as you may be adding Offer-Listing(s) or editing a SKU not present in your catalogue or one that’s been deleted. If this was a deleted SKU, wait 24 hours before resubmitting it. If you have tried to add this SKU to the Amazon catalogue before, check your data and correct any errors before resubmitting. If product is being added to a store from another one, it may require few hours for localisation before it is valid, please check your seller account for progress or any issues.
The book is Hess, the missing years by David Irving. He has had, shall we say, an 'interesting' career. A lot of publishers did not want to bbe associated with him so he set up his own publishing house. He now sells this book from there with the same ISBN, as far as I can find out. I wonder if this could be the problem ?
Amazon keeps asking me for screenshots of the problem. I cant get that to work, and even copy and paste of the exactly the same thing does not satisfy them. And they closed my case because i did not answer them back with 'more details' ( which I dont have ) at 5 am
22 replies
22 replies
Seller_N0kQDKMgwda6y
Oh, and I have been throughthe complete process twice, going over the 'just one more box to fill' thing many, many times and i thought I had it right. I just dont know of anything i can do differently
Seller_ZVAz3d5lZuGid
The brand name (in Amazon's world !) is actually the publisher. I've just tried to list it too using the ISBN I found on google, but no joy either ! I would simply sell elsewhere, as you are unlikely to get anywhere with Amazon !
Seller_SooKfqYdUflLd
I don't bother trying to add books not already on their catalogue because it takes ages to input all the information requested only to find its not accepted at the end
Ones that have been accepted you seem not to be available to find if you search for them within Amazon or Google anyway
I put them for sale elsewhere
Seller_RAXEWLxQ2dbmN
As others have hinted, attempting to create a new catalogue entry for an existing title from an established publisher is now practically impossible. You always run into that 'you are not the brand owner' brick wall.
[Having said that, a lot of dodgy dropshippers appear to have no problem with creating bogus duplicate titles...]
I would also be wary of attempting to list a book by an author with such a dubious reputation.
It appears his books have not been banned outright on Amazon but maybe the bots just haven't caught up with all of them ...?
Seller_AlYpsVHv0gj21
If you google "error code 5995" you'll see many queries on the subject - unfortunately I cant see any sign of anybody having any clue what its all about.
Over the last few months Ive tried to list 9 or 10 books with no ISBN and not already in the catalogue. It has been completely hopeless. I firmly believe that the whole process is entirely in the hands of the Amazon bots and that no human ever gets involved.
Angie_Amazon
Hello @Seller_N0kQDKMgwda6y,
Can you please provide the case ID with seller support?
Once I have the case, I will have a look into it to find a way to help you out.
Regards,
Angie 🪷
Seller_N0kQDKMgwda6y
Oh, and I have been throughthe complete process twice, going over the 'just one more box to fill' thing many, many times and i thought I had it right. I just dont know of anything i can do differently
Seller_N0kQDKMgwda6y
Oh, and I have been throughthe complete process twice, going over the 'just one more box to fill' thing many, many times and i thought I had it right. I just dont know of anything i can do differently
Seller_ZVAz3d5lZuGid
The brand name (in Amazon's world !) is actually the publisher. I've just tried to list it too using the ISBN I found on google, but no joy either ! I would simply sell elsewhere, as you are unlikely to get anywhere with Amazon !
Seller_ZVAz3d5lZuGid
The brand name (in Amazon's world !) is actually the publisher. I've just tried to list it too using the ISBN I found on google, but no joy either ! I would simply sell elsewhere, as you are unlikely to get anywhere with Amazon !
Seller_SooKfqYdUflLd
I don't bother trying to add books not already on their catalogue because it takes ages to input all the information requested only to find its not accepted at the end
Ones that have been accepted you seem not to be available to find if you search for them within Amazon or Google anyway
I put them for sale elsewhere
Seller_SooKfqYdUflLd
I don't bother trying to add books not already on their catalogue because it takes ages to input all the information requested only to find its not accepted at the end
Ones that have been accepted you seem not to be available to find if you search for them within Amazon or Google anyway
I put them for sale elsewhere
Seller_RAXEWLxQ2dbmN
As others have hinted, attempting to create a new catalogue entry for an existing title from an established publisher is now practically impossible. You always run into that 'you are not the brand owner' brick wall.
[Having said that, a lot of dodgy dropshippers appear to have no problem with creating bogus duplicate titles...]
I would also be wary of attempting to list a book by an author with such a dubious reputation.
It appears his books have not been banned outright on Amazon but maybe the bots just haven't caught up with all of them ...?
Seller_RAXEWLxQ2dbmN
As others have hinted, attempting to create a new catalogue entry for an existing title from an established publisher is now practically impossible. You always run into that 'you are not the brand owner' brick wall.
[Having said that, a lot of dodgy dropshippers appear to have no problem with creating bogus duplicate titles...]
I would also be wary of attempting to list a book by an author with such a dubious reputation.
It appears his books have not been banned outright on Amazon but maybe the bots just haven't caught up with all of them ...?
Seller_AlYpsVHv0gj21
If you google "error code 5995" you'll see many queries on the subject - unfortunately I cant see any sign of anybody having any clue what its all about.
Over the last few months Ive tried to list 9 or 10 books with no ISBN and not already in the catalogue. It has been completely hopeless. I firmly believe that the whole process is entirely in the hands of the Amazon bots and that no human ever gets involved.
Seller_AlYpsVHv0gj21
If you google "error code 5995" you'll see many queries on the subject - unfortunately I cant see any sign of anybody having any clue what its all about.
Over the last few months Ive tried to list 9 or 10 books with no ISBN and not already in the catalogue. It has been completely hopeless. I firmly believe that the whole process is entirely in the hands of the Amazon bots and that no human ever gets involved.
Angie_Amazon
Hello @Seller_N0kQDKMgwda6y,
Can you please provide the case ID with seller support?
Once I have the case, I will have a look into it to find a way to help you out.
Regards,
Angie 🪷
Angie_Amazon
Hello @Seller_N0kQDKMgwda6y,
Can you please provide the case ID with seller support?
Once I have the case, I will have a look into it to find a way to help you out.
Regards,
Angie 🪷
