Shipping Templates for SFP

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_XDzJ9YBdCj3SY

Shipping Templates for SFP

Given the Royal Mail strikes, i’ve been trying to sort templates but the more I look at them, the more confusing it gets.

Forgetting the strikes, I have some products set up for DPD only and some for Royal Mail. Currently my DPD delivery dates are being shown as 5 days from now despite the fact they are next day. I looked to remove the shipping automation service however it looks like you have to now have this enabled in order to offer SFP. Has anyone else noticed this? It seems ridiculous that similar products are being offered without Prime and yet the delivery dates are more “competitive” than mine.

57 views
12 replies
Tags:Prime, Royal Mail, Shipping
00
Reply
0 replies
user profile
Seller_tRuvBEHDedp4q

Have you ever amended the dispatch time via a flat file? If so you will need do it again and set back to 1

If you not done that then its probably the service you have selected in the shipping template. Make sure you have selected you are using a next day service

00
user profile
Seller_K71iKhD8kX1da

I can turn off automation on my prime template. Sounds like you something setup incorrectly. Can you send an image of your prime template settings that you have setup with DPD?

00
user profile
Seller_K71iKhD8kX1da

It says your cut off time is 3pm, however it needs to be 4pm earliest for SFP. That could be causing the issue?

00
Follow this discussion to be notified of new activity