Handmade Account - what do I do wrong this time?!
I have received the following message from Amazon Handmade team. Has anybody received anything like that before? I was approved to sell on Handmade 5 years ago and all of a sudden I do not meet their criteria. Please help!
Hello,
During a recent review of products offered in the Amazon Handmade store, we determined that you may not be meeting the requirements of selling in the Handmade category. See the “Resources” section at the bottom of this message if you have questions about our policies that led to this determination.
Here is an example:
ASIN: B072XS3FWW
What actions do I need to take?
Within 15 days, please send the following information to
handmade-proactive-appeals@amazon.co.uk
– A detailed description of the production processes used to create the items you have listed in the Handmade category.
– The production methods used and the specific process steps to create your items.
- What is your design process?
- Where are your items crafted?
- Are you crafting the items you sell by yourself, or with others? If with others, how many people are involved? What are they responsible for? Are they family and friends that are not being paid, employees that receive a regular paycheck from you, or contractors that are responsible for some of the production? If they are contractors, what percentage of the production are they responsible for?
- How long does it take to create an item, after it has been designed?
- What is the final product you are creating?
- What is the number of your employees and what are their roles?
– The number of items you can produce in a week.
– Three to five photos or videos that show the production process for items you intend to list. Please note that we cannot accept links to photos or videos stored in personal cloud storage sites such as Dropbox, Google Drive, or Microsoft OneDrive. - Each photo or video must clearly display your business card or feature your business name or logo. For example, in the background or on an envelope, so that we can verify image authenticity. Digital watermarks or logos will not be accepted.
- The photos or videos must be of items that you currently have listed and you must note the ASINs of those items.
– Any additional details you would like us to know to better understand your business or craft.
0 replies
Seller_7VbclcPFFRTnc
Does this section apply (in bold)
How and where do you cut your wood and do your lasering ?
Amazon Handmade product eligibility
All products listed for sale in the Amazon Handmade store must comply with the following eligibility requirements:
- Products must be designed and produced by you, your small group of family members/employees (20 or fewer is preferred).
- Production methods using hand tools and light machinery are allowed if used by individuals in their home, studio, or workspace. However, mass production using assembly lines or automation technology is not allowed.
- Hand altered, pre-made items are acceptable. For example, application of your own designs to drink ware, tea towels.
- Upcycling, or taking a used item and improving its value through refinement or upgrade is allowed. For example, painting or refinishing a table.
- Repurposing, or taking an item and using it or its component parts or pieces for something entirely new or different, is allowed. For example, creating bowl out of an old vinyl record or pillow covers from vintage rugs.
Seller_DTufFoxJuMU0M
Reads to me like they are just asking for proof you are indeed making the items yourself and not having them mass produced somewhere else
