About GPSR
Hello,
We have GPSR Certificate and also have Responsible person contact details. Now we have filled details in listing which were showing in compliance. But all the listing are still showing in compliances. it is not removed from compliances even after 10 days of filling manufacturer and responsible person contact details. It is showing green tick or approved from Amazon but still showing in compliances. What should we have to do. Please guide us. Our 2600 Listings are at the risk of removal overnight. Please suggest.
About GPSR
Hello,
We have GPSR Certificate and also have Responsible person contact details. Now we have filled details in listing which were showing in compliance. But all the listing are still showing in compliances. it is not removed from compliances even after 10 days of filling manufacturer and responsible person contact details. It is showing green tick or approved from Amazon but still showing in compliances. What should we have to do. Please guide us. Our 2600 Listings are at the risk of removal overnight. Please suggest.
13 replies
Seller_ZJhFeE3tNKzfh
I have no idea what a GPSR certificate is? Do you just mean safety certification in general? I don't think there is such a thing as a GPSR certificate.
Anyway, on amazon UK you do not need to upload anything, so amazon say.
It does apply on the EU sites though.
Angie_Amazon
Hello @Seller_hi8BcwYBzMmIJ,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
If your submissions were already approved they could still show under Account Health > Product Policy Compliance> Archived tap, that means there are no further actions to be taken.
In case this is showing under another marketplace than UK and you have further questions/concerns, make sure to create a forum under that marketplace for a better guidance on what to do.
Best regards,
Angie 🥭
Seller_AJxxLujbGDqaW
Everyone is in the same boat, Amazon have completely messed this up and the pages are a total disaster, who thought that Brexit would actually have an advantage here. If you sell on 7 EU sites with 2,500 listings then you will have to edit 2,500 items per site individually, then when you have submitted an entry it does not move and stays where it was so you have no idea what you have and have not done.
Come 13th December if Amazon carry out their threat to remove all listings without the full responsible person details and the manufacturer details and the compliance documents, then there will be millions of listings removed.
The EU themselves know nothing about this, we asked 4 MEP's to comment and they knew nothing about it.
If you were to submit every entry that Amazon requires, for 2,500 listings on each site it would take conservatively about 6 months to complete, there is no bulk upload and no help available, ASIN's are randomly listed, brands are assigned to the wrong items and ASIN's are asking for information that does not exist.
Bearing in mind that from 13th December EVERY item you sell must have the responsible person details with their contact name and address and email in the language of the country you are selling in attached to the product.
Most sellers like me have decided that we will no longer sell in Europe and I am EU based, this is a thankless task that cannot be completed and Amazon are no help whatsoever, when you bear in mind that this legislation was actually passed into law in May 2023 and in force from 13th December, Amazon have done nothing to assist sellers and keep promising a site that will work and with 7 days to go it is a shambles.
Finally, these issues should never be down to the seller in the first place, it should be the manufacturers responsibility to, label the products and sellers should not have to do this especially at the busiest time of the year.
The only satisfaction that will come from this is when senior management in Amazon ask where 30% of the sales have gone overnight and these teams upon teams of people will have to answer the question.
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing your experience with the new EU product safety regulations' implementation on Amazon.
We are aware that this process has been challenging for many sellers. Your feedback highlights important areas in our system.
I'll make sure to pass this along to the correct team.
Regards,
Angie 🪸
Seller_AJxxLujbGDqaW
Thank you for the response, in addition I thought that you might find this useful, eBay, although not comparable to Amazon, merely had a button to press that applied the acceptance of ALL EU regulations to all products and that was it.
Also it should be noted that the EU has stated via one of their MEP's that the 'responsible person' does NOT mean that the seller is responsible, as national laws in the country apply and if a product harms anyone the seller is NOT responsible as the law of the land states that the manufacturer is in fact responsible.
Seller_kjXDHcJtTU3MN
I agree with everything you said...Amazon (for all their might & clout) have made the implementation of this a total nightmare...their interface sucks beyond belief (stuff showing 'Authorised'...yet still in the 'at threat' in their dedicated screen etc!)
I bit the bullet and manually clicked on my 170 ASIN x 7 EU sites! (worse still, multiplied by 3 in some instances ....'Mfr contact' then 'RP contact' & finally the Safety doc; (where required) ...that's about 2,500 clicks/edits/submissions for a mere 160 ASINs that I sell!)
Even though I did this a week ago for most, about 40 ASINs are still showing 'at threat' ...laughabale really.
Seller_AJxxLujbGDqaW
Totally agree, I have 2,500 ASIN's over 7 sites, so that is 17,500 clicks plus every one needs a manufacturers details, it is an impossible task and Amazon know it, I was speaking to one of the agents that does the approvals and my guess is that they have a workload that would take a year to clear.
We are on the eve of GPSR, ironically Friday 13th, so will Amazon suspend millions of listings that they have yet to get to to approve?
They had since May 2023 to get a page that would work and as of today it still does not work, the EU will not even police this, it will be like GDPR a load of fuss and then nothing, Amazon will probably be the only company in Europe that will try to apply it to the letter, let's hope every item they sell from the warehouses has been labelled with responsible person details and the manufacturers contact details and the compliance documents.
Time will tell.
Seller_Nx3Da5XPngGEm
My guess is that if push comes to shove, they will simply hide the listings from being shown to EU if they don't comply (like the other site is doing), otherwise sellers and Amazon would lose millions in revenue over this... because sellers with a large catalogue - it's a near impossible task. I guess time will tell!
Seller_DSmBlrx75rMb8
You say that, but nothing will get done, as always.
You've known about this policy for months, the fact you still don't know the policy is a complete joke...
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing, I'll make sure to send this information to the proper team as well.
Regards,
Angie 🪸
Angie_Amazon
Hello @Seller_kjXDHcJtTU3MN,
I'm sorry you've gone through all that. Thank you for participating on this thread and sharing your experience.
I'll pass this feedback to the relevant team as well.
Regards,
Angie 🪸
About GPSR
Hello,
We have GPSR Certificate and also have Responsible person contact details. Now we have filled details in listing which were showing in compliance. But all the listing are still showing in compliances. it is not removed from compliances even after 10 days of filling manufacturer and responsible person contact details. It is showing green tick or approved from Amazon but still showing in compliances. What should we have to do. Please guide us. Our 2600 Listings are at the risk of removal overnight. Please suggest.
About GPSR
Hello,
We have GPSR Certificate and also have Responsible person contact details. Now we have filled details in listing which were showing in compliance. But all the listing are still showing in compliances. it is not removed from compliances even after 10 days of filling manufacturer and responsible person contact details. It is showing green tick or approved from Amazon but still showing in compliances. What should we have to do. Please guide us. Our 2600 Listings are at the risk of removal overnight. Please suggest.
About GPSR
Hello,
We have GPSR Certificate and also have Responsible person contact details. Now we have filled details in listing which were showing in compliance. But all the listing are still showing in compliances. it is not removed from compliances even after 10 days of filling manufacturer and responsible person contact details. It is showing green tick or approved from Amazon but still showing in compliances. What should we have to do. Please guide us. Our 2600 Listings are at the risk of removal overnight. Please suggest.
13 replies
13 replies
Seller_ZJhFeE3tNKzfh
I have no idea what a GPSR certificate is? Do you just mean safety certification in general? I don't think there is such a thing as a GPSR certificate.
Anyway, on amazon UK you do not need to upload anything, so amazon say.
It does apply on the EU sites though.
Angie_Amazon
Hello @Seller_hi8BcwYBzMmIJ,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
If your submissions were already approved they could still show under Account Health > Product Policy Compliance> Archived tap, that means there are no further actions to be taken.
In case this is showing under another marketplace than UK and you have further questions/concerns, make sure to create a forum under that marketplace for a better guidance on what to do.
Best regards,
Angie 🥭
Seller_AJxxLujbGDqaW
Everyone is in the same boat, Amazon have completely messed this up and the pages are a total disaster, who thought that Brexit would actually have an advantage here. If you sell on 7 EU sites with 2,500 listings then you will have to edit 2,500 items per site individually, then when you have submitted an entry it does not move and stays where it was so you have no idea what you have and have not done.
Come 13th December if Amazon carry out their threat to remove all listings without the full responsible person details and the manufacturer details and the compliance documents, then there will be millions of listings removed.
The EU themselves know nothing about this, we asked 4 MEP's to comment and they knew nothing about it.
If you were to submit every entry that Amazon requires, for 2,500 listings on each site it would take conservatively about 6 months to complete, there is no bulk upload and no help available, ASIN's are randomly listed, brands are assigned to the wrong items and ASIN's are asking for information that does not exist.
Bearing in mind that from 13th December EVERY item you sell must have the responsible person details with their contact name and address and email in the language of the country you are selling in attached to the product.
Most sellers like me have decided that we will no longer sell in Europe and I am EU based, this is a thankless task that cannot be completed and Amazon are no help whatsoever, when you bear in mind that this legislation was actually passed into law in May 2023 and in force from 13th December, Amazon have done nothing to assist sellers and keep promising a site that will work and with 7 days to go it is a shambles.
Finally, these issues should never be down to the seller in the first place, it should be the manufacturers responsibility to, label the products and sellers should not have to do this especially at the busiest time of the year.
The only satisfaction that will come from this is when senior management in Amazon ask where 30% of the sales have gone overnight and these teams upon teams of people will have to answer the question.
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing your experience with the new EU product safety regulations' implementation on Amazon.
We are aware that this process has been challenging for many sellers. Your feedback highlights important areas in our system.
I'll make sure to pass this along to the correct team.
Regards,
Angie 🪸
Seller_AJxxLujbGDqaW
Thank you for the response, in addition I thought that you might find this useful, eBay, although not comparable to Amazon, merely had a button to press that applied the acceptance of ALL EU regulations to all products and that was it.
Also it should be noted that the EU has stated via one of their MEP's that the 'responsible person' does NOT mean that the seller is responsible, as national laws in the country apply and if a product harms anyone the seller is NOT responsible as the law of the land states that the manufacturer is in fact responsible.
Seller_kjXDHcJtTU3MN
I agree with everything you said...Amazon (for all their might & clout) have made the implementation of this a total nightmare...their interface sucks beyond belief (stuff showing 'Authorised'...yet still in the 'at threat' in their dedicated screen etc!)
I bit the bullet and manually clicked on my 170 ASIN x 7 EU sites! (worse still, multiplied by 3 in some instances ....'Mfr contact' then 'RP contact' & finally the Safety doc; (where required) ...that's about 2,500 clicks/edits/submissions for a mere 160 ASINs that I sell!)
Even though I did this a week ago for most, about 40 ASINs are still showing 'at threat' ...laughabale really.
Seller_AJxxLujbGDqaW
Totally agree, I have 2,500 ASIN's over 7 sites, so that is 17,500 clicks plus every one needs a manufacturers details, it is an impossible task and Amazon know it, I was speaking to one of the agents that does the approvals and my guess is that they have a workload that would take a year to clear.
We are on the eve of GPSR, ironically Friday 13th, so will Amazon suspend millions of listings that they have yet to get to to approve?
They had since May 2023 to get a page that would work and as of today it still does not work, the EU will not even police this, it will be like GDPR a load of fuss and then nothing, Amazon will probably be the only company in Europe that will try to apply it to the letter, let's hope every item they sell from the warehouses has been labelled with responsible person details and the manufacturers contact details and the compliance documents.
Time will tell.
Seller_Nx3Da5XPngGEm
My guess is that if push comes to shove, they will simply hide the listings from being shown to EU if they don't comply (like the other site is doing), otherwise sellers and Amazon would lose millions in revenue over this... because sellers with a large catalogue - it's a near impossible task. I guess time will tell!
Seller_DSmBlrx75rMb8
You say that, but nothing will get done, as always.
You've known about this policy for months, the fact you still don't know the policy is a complete joke...
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing, I'll make sure to send this information to the proper team as well.
Regards,
Angie 🪸
Angie_Amazon
Hello @Seller_kjXDHcJtTU3MN,
I'm sorry you've gone through all that. Thank you for participating on this thread and sharing your experience.
I'll pass this feedback to the relevant team as well.
Regards,
Angie 🪸
Seller_ZJhFeE3tNKzfh
I have no idea what a GPSR certificate is? Do you just mean safety certification in general? I don't think there is such a thing as a GPSR certificate.
Anyway, on amazon UK you do not need to upload anything, so amazon say.
It does apply on the EU sites though.
Seller_ZJhFeE3tNKzfh
I have no idea what a GPSR certificate is? Do you just mean safety certification in general? I don't think there is such a thing as a GPSR certificate.
Anyway, on amazon UK you do not need to upload anything, so amazon say.
It does apply on the EU sites though.
Angie_Amazon
Hello @Seller_hi8BcwYBzMmIJ,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
If your submissions were already approved they could still show under Account Health > Product Policy Compliance> Archived tap, that means there are no further actions to be taken.
In case this is showing under another marketplace than UK and you have further questions/concerns, make sure to create a forum under that marketplace for a better guidance on what to do.
Best regards,
Angie 🥭
Angie_Amazon
Hello @Seller_hi8BcwYBzMmIJ,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
If your submissions were already approved they could still show under Account Health > Product Policy Compliance> Archived tap, that means there are no further actions to be taken.
In case this is showing under another marketplace than UK and you have further questions/concerns, make sure to create a forum under that marketplace for a better guidance on what to do.
Best regards,
Angie 🥭
Seller_AJxxLujbGDqaW
Everyone is in the same boat, Amazon have completely messed this up and the pages are a total disaster, who thought that Brexit would actually have an advantage here. If you sell on 7 EU sites with 2,500 listings then you will have to edit 2,500 items per site individually, then when you have submitted an entry it does not move and stays where it was so you have no idea what you have and have not done.
Come 13th December if Amazon carry out their threat to remove all listings without the full responsible person details and the manufacturer details and the compliance documents, then there will be millions of listings removed.
The EU themselves know nothing about this, we asked 4 MEP's to comment and they knew nothing about it.
If you were to submit every entry that Amazon requires, for 2,500 listings on each site it would take conservatively about 6 months to complete, there is no bulk upload and no help available, ASIN's are randomly listed, brands are assigned to the wrong items and ASIN's are asking for information that does not exist.
Bearing in mind that from 13th December EVERY item you sell must have the responsible person details with their contact name and address and email in the language of the country you are selling in attached to the product.
Most sellers like me have decided that we will no longer sell in Europe and I am EU based, this is a thankless task that cannot be completed and Amazon are no help whatsoever, when you bear in mind that this legislation was actually passed into law in May 2023 and in force from 13th December, Amazon have done nothing to assist sellers and keep promising a site that will work and with 7 days to go it is a shambles.
Finally, these issues should never be down to the seller in the first place, it should be the manufacturers responsibility to, label the products and sellers should not have to do this especially at the busiest time of the year.
The only satisfaction that will come from this is when senior management in Amazon ask where 30% of the sales have gone overnight and these teams upon teams of people will have to answer the question.
Seller_AJxxLujbGDqaW
Everyone is in the same boat, Amazon have completely messed this up and the pages are a total disaster, who thought that Brexit would actually have an advantage here. If you sell on 7 EU sites with 2,500 listings then you will have to edit 2,500 items per site individually, then when you have submitted an entry it does not move and stays where it was so you have no idea what you have and have not done.
Come 13th December if Amazon carry out their threat to remove all listings without the full responsible person details and the manufacturer details and the compliance documents, then there will be millions of listings removed.
The EU themselves know nothing about this, we asked 4 MEP's to comment and they knew nothing about it.
If you were to submit every entry that Amazon requires, for 2,500 listings on each site it would take conservatively about 6 months to complete, there is no bulk upload and no help available, ASIN's are randomly listed, brands are assigned to the wrong items and ASIN's are asking for information that does not exist.
Bearing in mind that from 13th December EVERY item you sell must have the responsible person details with their contact name and address and email in the language of the country you are selling in attached to the product.
Most sellers like me have decided that we will no longer sell in Europe and I am EU based, this is a thankless task that cannot be completed and Amazon are no help whatsoever, when you bear in mind that this legislation was actually passed into law in May 2023 and in force from 13th December, Amazon have done nothing to assist sellers and keep promising a site that will work and with 7 days to go it is a shambles.
Finally, these issues should never be down to the seller in the first place, it should be the manufacturers responsibility to, label the products and sellers should not have to do this especially at the busiest time of the year.
The only satisfaction that will come from this is when senior management in Amazon ask where 30% of the sales have gone overnight and these teams upon teams of people will have to answer the question.
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing your experience with the new EU product safety regulations' implementation on Amazon.
We are aware that this process has been challenging for many sellers. Your feedback highlights important areas in our system.
I'll make sure to pass this along to the correct team.
Regards,
Angie 🪸
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing your experience with the new EU product safety regulations' implementation on Amazon.
We are aware that this process has been challenging for many sellers. Your feedback highlights important areas in our system.
I'll make sure to pass this along to the correct team.
Regards,
Angie 🪸
Seller_AJxxLujbGDqaW
Thank you for the response, in addition I thought that you might find this useful, eBay, although not comparable to Amazon, merely had a button to press that applied the acceptance of ALL EU regulations to all products and that was it.
Also it should be noted that the EU has stated via one of their MEP's that the 'responsible person' does NOT mean that the seller is responsible, as national laws in the country apply and if a product harms anyone the seller is NOT responsible as the law of the land states that the manufacturer is in fact responsible.
Seller_AJxxLujbGDqaW
Thank you for the response, in addition I thought that you might find this useful, eBay, although not comparable to Amazon, merely had a button to press that applied the acceptance of ALL EU regulations to all products and that was it.
Also it should be noted that the EU has stated via one of their MEP's that the 'responsible person' does NOT mean that the seller is responsible, as national laws in the country apply and if a product harms anyone the seller is NOT responsible as the law of the land states that the manufacturer is in fact responsible.
Seller_kjXDHcJtTU3MN
I agree with everything you said...Amazon (for all their might & clout) have made the implementation of this a total nightmare...their interface sucks beyond belief (stuff showing 'Authorised'...yet still in the 'at threat' in their dedicated screen etc!)
I bit the bullet and manually clicked on my 170 ASIN x 7 EU sites! (worse still, multiplied by 3 in some instances ....'Mfr contact' then 'RP contact' & finally the Safety doc; (where required) ...that's about 2,500 clicks/edits/submissions for a mere 160 ASINs that I sell!)
Even though I did this a week ago for most, about 40 ASINs are still showing 'at threat' ...laughabale really.
Seller_kjXDHcJtTU3MN
I agree with everything you said...Amazon (for all their might & clout) have made the implementation of this a total nightmare...their interface sucks beyond belief (stuff showing 'Authorised'...yet still in the 'at threat' in their dedicated screen etc!)
I bit the bullet and manually clicked on my 170 ASIN x 7 EU sites! (worse still, multiplied by 3 in some instances ....'Mfr contact' then 'RP contact' & finally the Safety doc; (where required) ...that's about 2,500 clicks/edits/submissions for a mere 160 ASINs that I sell!)
Even though I did this a week ago for most, about 40 ASINs are still showing 'at threat' ...laughabale really.
Seller_AJxxLujbGDqaW
Totally agree, I have 2,500 ASIN's over 7 sites, so that is 17,500 clicks plus every one needs a manufacturers details, it is an impossible task and Amazon know it, I was speaking to one of the agents that does the approvals and my guess is that they have a workload that would take a year to clear.
We are on the eve of GPSR, ironically Friday 13th, so will Amazon suspend millions of listings that they have yet to get to to approve?
They had since May 2023 to get a page that would work and as of today it still does not work, the EU will not even police this, it will be like GDPR a load of fuss and then nothing, Amazon will probably be the only company in Europe that will try to apply it to the letter, let's hope every item they sell from the warehouses has been labelled with responsible person details and the manufacturers contact details and the compliance documents.
Time will tell.
Seller_AJxxLujbGDqaW
Totally agree, I have 2,500 ASIN's over 7 sites, so that is 17,500 clicks plus every one needs a manufacturers details, it is an impossible task and Amazon know it, I was speaking to one of the agents that does the approvals and my guess is that they have a workload that would take a year to clear.
We are on the eve of GPSR, ironically Friday 13th, so will Amazon suspend millions of listings that they have yet to get to to approve?
They had since May 2023 to get a page that would work and as of today it still does not work, the EU will not even police this, it will be like GDPR a load of fuss and then nothing, Amazon will probably be the only company in Europe that will try to apply it to the letter, let's hope every item they sell from the warehouses has been labelled with responsible person details and the manufacturers contact details and the compliance documents.
Time will tell.
Seller_Nx3Da5XPngGEm
My guess is that if push comes to shove, they will simply hide the listings from being shown to EU if they don't comply (like the other site is doing), otherwise sellers and Amazon would lose millions in revenue over this... because sellers with a large catalogue - it's a near impossible task. I guess time will tell!
Seller_Nx3Da5XPngGEm
My guess is that if push comes to shove, they will simply hide the listings from being shown to EU if they don't comply (like the other site is doing), otherwise sellers and Amazon would lose millions in revenue over this... because sellers with a large catalogue - it's a near impossible task. I guess time will tell!
Seller_DSmBlrx75rMb8
You say that, but nothing will get done, as always.
You've known about this policy for months, the fact you still don't know the policy is a complete joke...
Seller_DSmBlrx75rMb8
You say that, but nothing will get done, as always.
You've known about this policy for months, the fact you still don't know the policy is a complete joke...
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing, I'll make sure to send this information to the proper team as well.
Regards,
Angie 🪸
Angie_Amazon
Hello @Seller_AJxxLujbGDqaW,
Thank you for sharing, I'll make sure to send this information to the proper team as well.
Regards,
Angie 🪸
Angie_Amazon
Hello @Seller_kjXDHcJtTU3MN,
I'm sorry you've gone through all that. Thank you for participating on this thread and sharing your experience.
I'll pass this feedback to the relevant team as well.
Regards,
Angie 🪸
Angie_Amazon
Hello @Seller_kjXDHcJtTU3MN,
I'm sorry you've gone through all that. Thank you for participating on this thread and sharing your experience.
I'll pass this feedback to the relevant team as well.
Regards,
Angie 🪸
