How to Remove Community Guidelines-Violating Reviews?

**📌 How to Remove Community Guidelines-Violating Reviews?**

Hello,

I am experiencing multiple customer reviews on my product listing that seem to **violate Amazon’s Community Guidelines**. Despite reporting them, Amazon has not taken action. I am looking for the best approach to escalate this issue and successfully request review removal.

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**🚨 Problematic Reviews (Guideline Violations)**

1️⃣ **FBA-Related Complaints (Not About the Product)**

- Customers complain about **damaged/missing items or incorrect return evaluations**, but my product is **fulfilled by Amazon (FBA)**.

- These reviews unfairly impact my ratings despite being **Amazon’s fulfillment issue, not a product defect**.

2️⃣ **Direct Competitor Mentions & Promotion**

- Some reviews **name competitors and encourage buyers to switch** (e.g., *"Brand X is better, buy theirs instead."*).

- This seems to violate **Amazon’s anti-competitor promotion policy**.

3️⃣ **Baseless Negative Reviews**

- Examples: *"This is the worst product ever."* / *"Don’t buy this garbage."*

- No actual product experience is shared, just general negativity.

4️⃣ **False & Misleading Information**

- Claims like *"This product contains toxic ingredients."* or *"This brand is a scam."*

- These statements **spread misinformation and harm brand credibility**.

5️⃣ **Competitor-Abuse Reviews (Fake/Coordinated Attacks)**

- **Suspicious patterns:**

- Similar phrasing across multiple negative reviews.

- Accounts leaving reviews **never purchased the product**.

- Likely **a competitor targeting my listing with fake reviews**.

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**📌 Actions Taken (So Far)**

✅ **Reported reviews via “Report Abuse”**

✅ **Contacted Seller Support** to explain guideline violations

✅ **Emailed community-help team** with details of the issue

Despite these efforts, the reviews remain.

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**📌 Questions & Next Steps**

- Can Amazon confirm these **violate Community Guidelines** and remove them?

- What is the **most effective way to escalate** this issue?

- Is there a **manual review process** Amazon staff can initiate?

- How does Amazon handle **competitor-abuse fake reviews**?

If anyone has **successfully resolved** similar issues, I’d appreciate any advice.

Thanks! 🚀