EBC Content Issues

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Seller_z2d1XaUKCVlAk

EBC Content Issues

Dear Sellers!
We recently joined Amazon FBA and registered the brand with Amazon Brand registry.
I created EBC content for our products, but can’t apply our ASINs to the EBC content. Apparently, registered brand name and brand name in the product vital info section does not match.
Seems, I cant change it as well, to change that brand name I need to delete the listing and create new one. I shipped products to amazon warehouse already and they available for sale now.
Is there any other way editing brand name or do i have delete the listing and add them again. What happens to our products in Amazon warehouse, will they be matched or not afterwards.
What shall I do in this case, really appreciate your help please.
Thanks,
MiMi

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Seller_EJIX7rqDNQJi2

If you don’t have the listing control, the only way how to make Amazon accept your changes is to open a case with the Seller Support under “Products and Inventory” - “Product page issue” and “Fix a product page”.

You will be asked to provide some proof supporting your desired updates, such as a link to the manufacturer’s website.

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Seller_z2d1XaUKCVlAk

Hi Kika,
Thanks a lot for your help! I just did what you recommended!
Regards,
MiMi

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