Product replacement for an FBA customer
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Seller_zoNqmROYnYO1S

Product replacement for an FBA customer

What is the procedure for making a product replacement for an FBA customer?

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Seller_76AUwmqvSyRIM
In reply to: Seller_zoNqmROYnYO1S’s post

You should let Amazon handle it. If you replace it yourself, a bad buyer would take advantage and get a refund and a free item.

Tell the customer to contact Amazon Customer Service.

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