AWD Excessive Receiving Delays

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Seller_FukEvLxOhX4PU

AWD Excessive Receiving Delays

We shipped 12 pallets into the AWD system (IUSR Cowpens, SC 29330) on May 2nd. The pallets were received on May 12th. It is now July 12th and the inventory is still not received. I've been in contact with support for over a month, have sent countless emails, have been given timelines that didn't pan out, and now we are out of stock during Prime.

What can I do about this? Has anyone else experienced this with AWD?

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11 replies
Tags:Fulfilment, Fulfilment Centre, Prime, Warehouse
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11 replies
user profile
KJ_Amazon

Hello @Seller_FukEvLxOhX4PU

Thank you for checking in with the Seller Forums about that AWD shipment.

Can you please share a recent Case ID and/or shipment ID so our partner team can review the status?

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