OTHER FEES --> ???????
This has also happened to me as well! $420.18 was taken from my account under the "Other" category. I've called seller support who opened a case (#17778249271) and I still have no idea what this is or why it was taken from my acct. ALL THIS WAS 5 days ago! I've updated the case each day requesting more info and it's still the same computer generated response.
WHY CAN AMAZON NOT ANSWER WHAT THIS OTHER FEE IS FOR AND WHY I RECEIVED IT?? BETTER YET, WHY DOES THIS NOT REQUIRE A PROMPT ANSWER - NOT A RESPONSE THAT WE OPENED A CASE AS THIS IS NEVER AN ANSWER TO ANYONE'S QUESTION, BUT AN ACTUAL ANSWER??
28 replies
Seller_OvL8C4BJWiuS9
Have you checked your transaction views. The "others" charge is usually a shipping adjustment of some sort.
Connor_Amazon
Hi @Seller_5ueu5L0SnsgaY
I've responded back to you via this thread, we are still waiting to for our partner team to provide an update on the charges via case 17778249271 ; I really do appreciate your patience while this is being worked on.
Please reach out to me here once the case has been close in case you need any further assistance.
Thank you for understanding,
Connor
Seller_TWpQantHvJbBU
Hello,
When ı saw your post , I checked my account and yeah it deducted other cost from me biweekly. How I can solve it?
Seller_p4aHGJV2iziFh
We had "other charges" of over $4,000 a year and a half ago, one payment period. Never received an answer from seller support with several calls and lame responses from low level support agents via email. No way to find out what the charges were for, so Amazon took over $4,000 from us and we're afraid to make any more stink about in fear of restrictions on our account.
Seller_ni9jIYV5ytbko
Other fees are like "FBACustomerReturnPerUnitFee" & "Shipping label purchase for return". You can find this by downloading flat file under All Statement.
Seller_SJRMV3s4mNrFA
Non-itemized "Other" fees are just outright THEFT. There is absolutely no other reason to NOT itemize and describe them. Would you even shop anywhere that would charge you "other fees" after the sale?
