The order for one month is still in the "Pending" status and cannot be automatically cancelled.
I learned from the Seller University that if an order remains unpaid for more than 21 days, it will be automatically cancelled.
I sought help through the case.I understood their meaning, but when I first contacted their colleagues, I was told to wait for 24 hours. I waited, but the problem still wasn't solved. The second time I contacted them, I was informed that I needed to wait for 24 to 48 hours. I followed their instructions. The third time, they told me to wait until May 12th. I still followed their instructions. Now, they are asking me to wait for another 24 hours. In my opinion, this seems rather unfair.
6 replies
Seller_kIukTwdhvntAp
"I learned from the Seller University that if an order remains unpaid for more than 21 days, it will be automatically cancelled."
Only believe about 1/2 of what Amazon says about cancelling orders after x number of days.
They don't want to lose their FEES so they will wait for however long they feel like!
Seller_1ZjQmvBmVkYSs
Amazon won't admit that they allow nearly unlimited time for buyers to "update their payment method" on a pending order. If it pends more than a couple days and I only have one in stock I just relist it. Most of the time the pending falls off. Just make sure to delete the listing so it doesn't restock itself after the pending drops.
Seller_5PVnrPSumFtgg
In the past we had an "Pending" order for several months. Nothing happened until we opened a case with Amazon and after insisting many times the order was finally cancelled.
