My package on seller central is showing a false package dimension
Hello, does anyone know why my package on seller central is showing a false package dimension? Because of that, it is giving me high fees and I cannot see what the actual fees are. My Products have not arrived yet but I’m expecting them soon. I have checked and edited the listing itself and changed the dimensions to default size, yet it still shows something different on my seller central but not on the listing. I have made sure that within the listing all the sizes and dimensions are correct, yet it does not change. Any help would be great thanks
0 replies
Seller_7VbclcPFFRTnc
As soon as they are received go to help and type ‘remeasure’. Enter the sku and they will measure it and adjust accordingly
Seller_NoMNQDGnEW5Bx
Do you mean you haven’t received them yourself or they haven’t been received with amazon? I’d imagine you’d struggle to send them in with those dimensions