Why our account deactivated
Good afternoon
We have business account since 2022
We don’t have any health issue
Someone try to open account in Italy
This is not our problem
We submitted documents
We call Amazon 3-4 times Aday
Nobody help
This is my main job
We have bill to pay
Why we loss our account we did not make mistakes
This is not fair
1 reply
Levi_Dylan_Amazon
Hello @Seller_cAdzywPAFysUb,
Thank you for reaching out on the forums about your account.
We have business account since 2022
We don’t have any health issue
Someone try to open account in Italy
From what you have shared, this sounds like your account has been deactivated due to a multiple accounts policy violation and you are seeking assistance with how to get this resolved. I know that navigating this type of restriction can be frustrating and complex, so I would like to learn more and offer support.
For clarity, can you please post the deactivation notification here in this thread? If you have any associated case IDs, please share them with me so I can work with our teams about your situation.
In the meantime, please review these discussions posted by my colleague @Emet_Amazon, as they provide very helpful tips to addressing this type of deactivation.
-Multiple Accounts Appeals and Disputes – Global Accounts
-Multiple Accounts Appeals and Disputes – Secondary Account
-Multiple Accounts Appeals and Disputes – Different Account
I look forward to your reply and assisting with a resolution. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
