DAC7 Warning
Hello I have a warning on my Dashboard as you see in the photo. It is about DAC7 complying. When I clicked it says this page doesn't to apply your selling profile as you see in the photo. I read contents of this policy and I found that this is not related with my Country(Turkey) which is out of DAC7 and I got in contact with a customer supporter on Help button. After my issue was sent to a specialists team they sent me mail as you see in the photo. But after these things I got a mail from Amazon Seller Center which says your account will be deactivated if you don't send informations about DAC7 as you see in the photo. My all account related informations are verified and when I click Provide Necessary Information button it says ' This Page doesn't apply to your selling profile' Even though authorized people have investigated and said that nothing will happen to my account, the system does not allow me to do anything but still sends me e-mails to provide the necessary information.
Anyone can review. Turkey is a country outside the DAC7 policy and I have provided all the information requested about Turkey to the system and it has been verified.
Please resolve this issue.
14 replies
CR_Amazon
@Seller_e7QX0fuxxGePx
My name is CR and I wanted to see if I can get you some additional information here.
It appears from what you have sent above that you should be good to go here, and the notification within your Seller Central is misguided as you received guidance in the case you provided above. It appears from the response if you are no longer have an EU address than you will be out of scope for the DAC7 and the banner may have been triggered by a previous address.
Have you opened a new case with Seller Support since that you could share the case # with me on?
CR_Amazon
Seller_0fmvsnepuYRjD
@Seller_e7QX0fuxxGePxhello do you fond a way to fix it ? we have been suspended and we got exactly the same issue! we do not know how to fix it !! we have lot of inventory we are really afraid @CR_Amazon
