Need immediate help to reinstate deactivated account
my account was deactivated in error and I need help reactivating it. I have filed two appeals and have not heard back. This is my main source of business and I am losing money. Please help me get my account back. They think I have hired a third party to leave bad reviews which 100 percent has not happened. I have no third party apps on my account.
29 replies
Seller_roNdLQpqbVoOH
...They think I have (fill in the blank) which 100 percent has not happened...
...is why you should never find yourself in this position:
There are as many reasons for Amazon to deactivate a seller as there are sellers. Today it's "leaving bad reviews," tomorrow it may be something else. You are at the mercy of (badly-programmed) machines, and humans that are ill-trained - if trained at all - for their jobs.
But perhaps a mod can help you here (after the holiday weekend). Tag one or two.
Seller_XbpZ9KI6Xc8yr
@TaylorR_Amazoncan you please help me? This is serious
Seller_XbpZ9KI6Xc8yr
I submitted an excel sheet with all purchases for the past 45 days and provided everything seller support told me to submit and was denied again. Can someone please tell me what do to here?
Seller_Qvkq0XIyYVeNa
The info @Seller_gGFQkYgUravNd has provided regarding the 1 unverified buyer leaving 3 reviews is a huge flag and is likely the culprit.
However, I also want to point out that many of your reviews mention that you include stickers with your shipment. I am unsure if including these branded stickers violate Amazon's insert policy.
That may also be a problem.
Amazon may view the inclusion of these stickers as an attempted solicitation.
Atlas_Amazon
Hello @Seller_XbpZ9KI6Xc8yr
Thank you for the information provided regarding the recent issues you have encountered. I do want to get you support as I know the delay can be increasingly frustrating, but will require more information on the situation. Would you be able to share more regarding the current status and the latest messaging you have received on this? Have you attempted to take any additional action or provide any other documents for review?
If you have any case IDs or other type details, I would encourage you to provide them so that I may further review and offer guidance to you.
Best,
Atlas
